Role:

Executive Deskside Support Location:

Northern Virginia Type:

Full-Time | Onsite (4-5 days/week) About the

Team:

Join a collaborative technology team supporting a well-established education-focused organization. You'll play a key role in delivering reliable IT support while ensuring leadership, staff, and end users have the technology they need to succeed.

What You'll Do:

Provide hands-on technical support for executive leadership and office staff. Install, configure, troubleshoot, and maintain Windows and Mac devices. Support Microsoft Teams Rooms, conferencing technology, and end-user collaboration tools. Manage user account provisioning, hardware deployment, and inventory. Troubleshoot networking, printers, projectors, interactive displays, and other classroom/office technology. Coordinate IT projects, document processes, and maintain accurate support records. Deliver responsive, customer-focused support while collaborating with cross-functional IT teams.

Core Tech & Skills:

Windows & macOS administration Microsoft Teams Rooms Microsoft 365 & Active Directory Hardware deployment and lifecycle management Network troubleshooting (wired & wireless) Printers, scanners, projectors, and AV equipment Help desk ticketing systems Inventory and asset management Executive/VIP support Technical documentation