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VC
Virginia Community Colleges
Information Technology Specialist
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What they do
An IT Specialist or Engineer provides information technology support for a business or organization. Coordinates installation, maintenance and upgrades of computer software and hardware. Maintains computer networks, monitors network security and provides database management. Manages communication with system users and vendors.
$97,584 / year median in Virginia
-3% projected decline
Job Description
Posting Details Posting Summary Working Title Information Technology Specialist Role Title Info Technology Specialist II Role Code 39112-SW FLSA Exempt Pay Band 05 Position Number 29200011 Agency Central Virginia Community College Division Central Virginia Community College (Div) Work Location Lynchburg
- 680 Hiring Range $65,000
- $72,000 Emergency/Essential Personnel No EEO Category 2-Professionals Full Time or Part Time Full Time Does this position have telework options?
- Telework options are subject to change based on business needs
- Does this position have a bilingual or multilingual skill requirement or preference?
RESPONSIBILITIES
: Provide comprehensive technical and functional support for EAB Navigate (Student Success and Enrollment Success), including serving as system administrator. Review, analyze, and improve departmental business processes to maximize system effectiveness and adoption. Support and integrate additional enterprise systems, including reporting platforms, workflow automation tools, and identity/access management systems. Troubleshoot and resolve a wide range of technical and functional issues across supported platforms. Proactively identify and implement integrations between EAB Navigate and other college systems. Develop training materials and deliver training to end-users across the college. Maintain academic programs and pathways within supported systems ( EAB and Ad Astra). Participate in vendor meetings, system implementations, and cross-functional initiatives. Provide support for Ad Astra scheduling, reporting, and room utilization analytics. Support Student Information System ( SIS ) data integrations, including student groups, class scheduling, and application data. Develop, validate, and deliver reports to support operational and strategic decision-making. Manage system access in alignment with security, compliance, and audit requirements. Special Assignments May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor. KSA's/Required Qualifications Strong analytical and problem-solving skills. Experience reporting tools Advanced proficiency in Microsoft Excel, including data analysis functions, pivot tables and data validation techniques. Experience with system integrations, data mapping, or automation tools. Excellent written and verbal communication skills, with a demonstrated ability to work effectively both independently and collaboratively within a team environment. General understanding of software support principles and the software development lifecycle. Ability to document and improve business processes. Understanding of college operations, particularly non-instructional areas. Knowledge of information security principles and best practices. Understanding of project management principles. Demonstrated experience supporting and integrating software systems. Additional Considerations Experience in higher education. Experience supporting enterprise systems ( SIS , CRM , scheduling, advising platforms). Experience with cloud-based applications and infrastructure. Experience writing and troubleshooting SQL queries and supporting Microsoft SQL Server environments. Associate of Applied Science (A.A.S.) degree or equivalent combination of education and experience. Operation of a State Vehicle No Supervises Employees No Required Travel Minimal Posting Detail Information Posting Number CLS_4552P Recruitment Type General Public- G Number of Vacancies 1 Position End Date (if temporary) Job Open Date 08/28/2026 Job Close Date 09/30/2026 Open Until Filled Agency Website Click Here for Agency Website Contact Name Email Phone Number Special Instructions to Applicants In support of the Commonwealth's commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth's Alternative Hiring Process.
Quicklink for Posting https:
//jobs.vccs.edu/postings/97794 Supplemental Questions Required fields are indicated with an asterisk (- ).