Help Desk Technician

Title :

Help Desk Technician Location :

Bellevue/Everett Split Pay :

$30-40/hr W-2

Job Type :

12

Month Contract Schedules :

4 days per week onsite - split between

Bellevue and Everett Benefits :

Medical, Dental, Vision and 401k Per client requirements candidates must be US Citizens or Green Card Holders.

Must Haves:

Experience with Active Directory. Experience with MDT or SCCM. Experience with Windows 10/11. Responsibilities Utilizing existing and creating new Internal and external knowledge base documents to assist with ticket resolution Active Directory Account maintenance Managing access to internal and external collaboration spaces PC Lifecycle Management Inventory Receiving, & Tracking Fulfil software requests Business travel support Support users at Bellevue and Everett location. Assisting with onboarding as assigned Areas for development include Supporting customers and clients both in person and remotely Rapid deployment imaging technologies MDT and SCCM Windows 10\11 in a domain-managed environment A general understanding of Office applications, DHCP, DNS, and TCP/IP, and wireless networking, as well as how to troubleshoot them. General understanding of Multi-Factor Authentication methods. A general understanding of modern Information Security principles and practices Experience with a commercial ticketing system JIRA An understanding of desktop and laptop hardware