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PC Support Technician

Job

Mohican North Star Casino

Bowler, WI (In Person)

Full-Time

Posted 4 days ago (Updated 10 hours ago) • Actively hiring

Expires 6/11/2026

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Job Description

Position PC Support Technician Hourly:
$19.86 Full-Time + Shift Differential -
Negotiable Location:
Gaming Division Reports to : IT Manager •Posted from 5/8/26 - 5/13/26•
Responsibilities :
Provide internal computer-related support and technical assistance to staff. Ensure reliability and punctuality in attendance. Adhere to the approved departmental uniform and maintain a professional appearance. Follow all established rules, regulations, and policies of the Casino and IT Department. Participate in the on-call rotation for after-hours support. Install and configure computer hardware, including personal computers, printers, network cards, hard disks, memory, and optical drives. Install and configure operating systems and application software, including Microsoft Windows, Microsoft Office, and departmental-specific software. Prepare handout materials, ensuring all documentation is reviewed by a supervisor before distribution. Troubleshoot functional and technical problems with user-related applications. Assist in maintaining computer-related procedure manuals. Maintain an inventory listing of hardware and software. Document support activities in accordance with organizational standards. Prepare administrative reports on support activities as requested. Complete weekly time reporting according to organizational standards. Stay updated in the field by reading relevant publications and documents. Carry a company cell phone for on-call support as needed. Comply with all workplace policies, procedures, and relevant regulations, including but not limited to the Employment Manual, Gaming Ordinance, and Tribal Internal Controls. Perform other duties as assigned, which may evolve based on organizational needs.
Qualifications & Education :
High School Diploma or GED required. Associate degree in a computer or business program preferred, or equivalent current certifications or work experience in a related field. Ability to obtain and maintain a Mohican Nation Gaming License. Must pass a Criminal Investigation Background Check (CIB). Successful completion of a pre-employment drug screening and health screening. Flexible schedule to accommodate all shifts, including weekends and holidays. Ability to work effectively with diverse personalities. Positive attitude and commitment to teamwork. Willingness to pursue self-development and adapt to change. Attendance record must meet departmental standards. Must be at least 18 years of age. Experience installing, maintaining, and troubleshooting application software required. Must be eligible for coverage under the employer's liability insurance.
Work Conditions :
Ability to frequently walk, sit, stand, and use hands for handling or feeling. Must be able to lift and/or move up to fifty (50) pounds regularly. Specific vision abilities include close, distance, peripheral vision, and depth perception. Work is performed in a casino setting with a higher noise level; evening/weekend shifts may be required. Work environment requires excellent personal hygiene and is non-smoking and dust-free. How to
Apply :
To apply click the APPLY above. Applicants must include a resume with their employment application, clearly stating how they meet the position qualifications.
Disclaimer :
The Stockbridge-Munsee Community operates as an equal opportunity employer, with Indian preference given in accordance with the Tribal Employment Preference Ordinance.

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