Research, design, develop, and test computer or computer-related equipment for commercial, industrial, military or scientific use. Responsible for supervising the manufacturing and installation of computer or computer-related equipment and components. The technical skills include knowledge of computer software and hardware. o Instruct and assign staff to provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process o Assign the testing and verification of hardware and support peripherals to staff to ensure that they meet specifications and requirements o Oversee the build, testing, and modification of product prototypes using working models or theoretical models constructed with computer simulation o Assign staff to analyze user needs and recommend appropriate hardware o Direct technicians, engineering designers or other technical support personnel as needed o Confer with engineering staff and consult specifications to evaluate interface between hardware and software and operational and performance requirements of overall system

• Help to setup and monitor data closet equipment including servers and UPS.
• Monitor and report on general site health status including data closet equipment, servers, network, and clients.
• Assist with the running of cables and provide guidance to local team on cable runs and termination.
• Escort vendors within the site so they can do maintenance tasks on data closet systems.
• Assist the site lead with server operations as needed.
• Set up new servers and clients according to documented processes.
• Perform standard maintenance tasks on clients and servers including patches, agent install, and incident troubleshooting.
• Maintain and document all network IDF changes and port mappings.
• Collaborate with the plant staff to foster open communication with CBS and ensure all devices on site at used in accordance with CBS IT best practices.
• Position is 100% on site, with the primary location being the Client Mineral Point, WI, but also supporting additional the Stoughton, and Janesville sites.

Education High school diploma or equivalent

Experience:

3 to 5years o Bachelor degree in computer science or related field or equivalent training/education required o 8-10 years customer service related experience required Responsibility level o Exercises independent judgment with minimal direction from supervisorSkills o Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required) o Strong ability to work independently and manage one?s time (Required) o Strong mentoring skills necessary to provide support and constructive performance feedback (Required) o Strong knowledge of circuit boards, processors, electronic equipment and computer hardware and software (Required) o Strong knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required) Must Haves Desktop support/ Imaging Network knowledge Printer support Customer service

Preferred:

• Windows XP through 11, and server 2008 through 2019
• Familiarity with antivirus systems, Active directory, and basic windows security settings
• Have a basic understanding of network infrastructure including TCP/IP, switching, and common network devices.
• Proficiency with common IT software such as MS OFFICE, Telnet/Putty clients, remote desktop, and client online tools (Teams/SharePoint) is required.

This also involves utilizing imaging software for computer backup and recovery.

Pay:

$26.00

• $31.

80 per hour

Work Location:

In person