Senior Technology Manager Jersey City, New Jersey;Chandler, Arizona; Plano, Texas

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• At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.

We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

• Position Summary:
• As part of this team, you will collaborate with software engineers, architects, security partners, and platform teams to deliver Infrastructure, Identity, Security, Policy, and Observability as Code.

You will be empowered to eliminate operational toil, automate manual processes, improve platform reliability, and continuously evolve enterprise cloud capabilities. You will define and measure platform health through Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets, participate in a global support model, and drive operational excellence across Bank of America's Google Cloud ecosystem.

• Required Qualifications:
• 10+ years of experience in Site Reliability Engineering, Software Engineering, Infrastructure Engineering, or Cloud Platform Engineering
• Extensive hands-on experience designing, implementing, and operating highly automated, production-grade cloud platforms on Google Cloud Platform (GCP)
• Deep understanding of Site Reliability Engineering principles, reliability frameworks, error budgets, incident management, and operational excellence
• Proven experience developing infrastructure automation using Terraform, Python, Go, Java, or Ansible
• Extensive experience with GCP services including: + Identity and Access Management (IAM) + Cloud DNS + Virtual Private Cloud (VPC) + Cloud Load Balancing + Cloud Storage + Compute Engine + Google Kubernetes Engine (GKE) + Cloud Logging and Cloud Monitoring + Cloud Asset Inventory + Security Command Center
• Experience managing complex identity and authentication ecosystems involving: Google Cloud IAM + Workforce Identity Federation + Active Directory + Ping Identity + Okta + SAML/OIDC-based Single Sign-On solutions
• Experience operating secure cloud environments across multiple folders, projects, and environments at enterprise scale
• Strong knowledge of cloud networking including DNS, routing, private connectivity, firewalls, load balancing, service perimeters, and hybrid connectivity
• Excellent interpersonal, organizational, written, verbal, and presentation skills
• Proven ability to work independently while collaborating effectively across global teams and managing competing priorities
• Desired Qualifications:
• Proven experience implementing Security as Code and Policy as Code using Terraform Enterprise, GitHub, GitHub Actions, Cloud Build, or similar CI/CD platforms
• Experience implementing Infrastructure as Code (IaC) guardrails and governance controls for regulated environments
• Strong understanding of cloud security frameworks and compliance requirements in large financial institutions
• Experience with Kubernetes platform engineering, container lifecycle management, and workload reliability on Google Kubernetes Engine (GKE)
• Experience with Linux administration, shell scripting, automation frameworks, and cloud-native troubleshooting
• Experience implementing, monitoring, and supporting Google AI and data services including: + Vertex AI + Gemini Models + BigQuery + Cloud Storage + AI Platform services
• Hands-on experience with cloud observability platforms including: Cloud Monitoring + Cloud Logging + Managed Prometheus + Grafana + Splunk + Dynatrace
• Experience managing cloud resiliency, disaster recovery, and service reliability at enterprise scale
• Knowledge of cloud governance, risk management, identity lifecycle management, and least-privilege access controls
• Experience supporting highly regulated cloud environments subject to audit, compliance, and operational risk requirements
• Skills:
• + Influence + Risk Management + Solution Design + Stakeholder Management + Technical Strategy Development + Analytical Thinking + Application Development + Collaboration + Result Orientation + Solution Delivery Process + Google Cloud
• Shift:
• 1st shift (United States of America)
• Hours Per Week:
• 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws.

The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your "Know your Rights (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) " poster. View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason. Investment products offered through MLPF&S and insurance and annuity products offered through

MLLA:

• Are Not FDIC Insured
• Are Not Bank Guaranteed
• May Lose Value
• Are Not Deposits
• Are Not Insured by Any Federal Government Agency
• Are not a condition to Any Banking Service or Activity
• Merrill Lynch, Pierce, Fenner & Smith Incorporated (also referred to as "MLPF&S" or "Merrill") makes available certain investment products sponsored, managed, distributed or provided by companies that are affiliates of Bank of America Corporation ("BofA Corp."). MLPF&S is a registered broker-dealer, registered investment adviser,
• Member SIPC
• and a wholly owned subsidiary of BofA Corp.

Insurance and annuity products are offered through Merrill Lynch Life Agency Inc., a licensed insurance agency and wholly owned subsidiary of Bank of America Corporation. Trust, fiduciary and investment management services are provided by Bank of America, N.A., Member FDIC and wholly owned subsidiary of Bank of America Corporation ("BofA Corp."). Bank of America Private Bank is a division of Bank of America, N.A. Banking products are provided by Bank of America, N.A. and affiliated banks, Members FDIC and wholly owned subsidiaries of Bank of America Corporation. © 2026 Bank of America Corporation. All rights reserved.