BA - API & Integration Platform SME Ins

JOB SUMMARY

We are seeking a highly capable Technical Business Analyst to support the design, specification, and delivery of API and integration capabilities. The Business Analyst will collaborate within the API & Connectivity pillar to translate business needs and technical requirements into actionable artifacts for architecture and engineering teams. Responsibilities include defining end-to-end API flows, standardizing requirements, ensuring alignment with the global integration model, and supporting delivery teams in building the unified API platform. Key Responsibilities

• Elicit, document, and validate business and technical requirements for APIs, integrations, and connectivity use cases
• Produce high-quality artifacts (e.g., user stories, acceptance criteria, API behavior definitions, sequence flows, data mappings, service interaction diagrams)
• Analyze upstream/downstream system interactions and highlight impacts across domains, platforms, and business units
• Support architects and engineers in refining solution options, ensuring alignment with platform standards and reusable integration patterns
• Partner with Product Managers, Engineering Leads, and SMEs to clarify scope, dependencies, sequencing, and functional/non-functional needs
• Ensure all API and integration requirements meet security, data, regulatory, and resilience policies
• Facilitate workshops with business teams, vendors, and technical stakeholders to drive alignment and decision-making
• Contribute to backlog shaping, estimation sessions, sprint planning, and readiness for delivery
• Maintain clear documentation and traceability across the integration lifecycle
• Act as a central coordination point for impacts, assumptions, dependencies, and cross-squad interactions related to connectivity work
• Support the end-to-end delivery of API and integration features across multiple initiatives
• Ensure requirements are fully understood, testable, and handed over cleanly to engineering teams
• Proactively identify gaps, delivery risks, and upstream/downstream impacts
• Collaborate with QA teams to define test scenarios based on API and workflow specifications
• Monitor progress, manage requirement-related queries, and maintain alignment between business intent and technical implementation Required Qualifications
• Strong experience as a Technical Business Analyst on API, integration, or service-based delivery programs
• Proven ability to work with engineering, architecture, and product teams to define and refine API-level requirements
• Hands-on experience with API and integration programs, API patterns and technical specifications, API design, and sequence/interaction flows
• Experience analyzing system integrations across multiple applications or business units
• Ability to simplify complex technical concepts for non-technical stakeholders
• Strong understanding of security, data governance, and operational resilience considerations for integrations
• Excellent facilitation and communication skills across business and technical stakeholders
• Comfortable working in fast-paced, ambiguous delivery environments Preferred Qualifications
• Familiarity with Azure API Management, integration platforms, or similar middleware