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Software Technology Inc

Desktop Engineer - 2nd Shift - Newark, NJ

Pay: Not specified

Posted: 1 week ago

Location: Newark, NJ (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/6/2026

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What they do

A Windows Engineer oversees problem resolution, administration, and management of Windows server and applications for a business. May provide support to users, including in data centers or Cloud environments. Installs, modifies, removes and analyzes networking hardware and software on computer system. Participates in network design.

$113,576 / year median in New Jersey

-13% projected decline

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Job Description

Desktop Engineer

2nd Shift
Newark, NJ Software Technology Inc
4.

3 Newark, NJ Job Details 1 hour ago Qualifications Telecommunications network troubleshooting Desktop computer repair Asset management Mobile device support Email customer support Wireless networking Data migration Phone communication IT asset management Laptop (troubleshooting support) Server troubleshooting In-person customer service Hardware maintenance Data recovery Microsoft Exchange Mid-level Windows Printer (troubleshooting support) Software installation Microsoft Office Network infrastructure Change management Programming languages Phone customer support Email configuration (technical support) Computer hardware Desktop (troubleshooting support) Office equipment installation Computer management Networking hardware installation Full Job Description We are looking for a qualified Desktop Engineer for out 2nd shift, 24/7 team, who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools. Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary. Install hardware and software on workstations. Set up and maintain network and telecommunications systems. Troubleshoot LAN, server, wi-fi and connectivity issues. Utilize ticketing system, when necessary. Manage Windows Active Directory and Exchange. Re-image computers, perform data migrations and restorations. Work closely with other IT employees on system maintenance and configuration projects. Work closely with other SLA employees on interdepartmental projects. Maintain accurate asset management records. Work with vendors and manufacturers on repair and maintenance of IT equipment. College degree and/or 4-6 years' experience. Ability to help employees solve hardware and software problems. Experience with Windows Active Directory& Office 365. Experience troubleshooting network issues in large office setups. Experience supporting and troubleshooting printer systems. Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts. Strong customer service and communication skills. Experience with a scripting language preferred. Must be able to work on Saturdays and certain Holidays. Basic understanding of ITIL foundation processes, i.e. Incident, Request, Change, etc. MDM experience, specifically Airwatch, is a plus.