Overview We are seeking a dynamic and highly skilled Atlassian Engineer specializing in Jira, Jira Service Management (JSM), and Confluence to join our innovative IT team. In this role, you will be instrumental in designing, implementing, and maintaining Atlassian tools to streamline workflows, enhance collaboration, and support enterprise-wide service delivery. Your expertise will empower teams to operate efficiently within a robust service-oriented architecture, ensuring optimal system performance and security. This is an exciting opportunity for a proactive problem-solver passionate about leveraging Atlassian solutions to drive organizational success. Key Responsibilities Design, configure, and implement solutions using Jira, Jira Service Management, and Confluence Configure workflows, request types, forms, queues, SLAs, permissions, notifications, dashboards, and automation Support JSM implementations across Incident, Request, Change, Problem, Knowledge, and Service Catalog Configure and work with JSM Assets / CMDB Develop integrations using REST APIs, webhooks, scripting, and Atlassian Marketplace applications Support migrations from legacy service management or work management platforms to Atlassian Participate in customer discovery sessions, solution design, implementation, testing, and deployment Troubleshoot and optimize existing Jira/JSM environments Create technical documentation and provide knowledge transfer to customers Collaborate with consultants, architects, developers, and customer stakeholders Required Qualifications 3-5 years of hands-on Atlassian experience Strong experience with Jira and Jira Service Management Experience with Confluence Good understanding of Jira workflows, schemes, permissions, automation, reporting, and administration Experience with JSM Assets/CMDB is preferred Experience with APIs, integrations, scripting, or development around the Atlassian ecosystem Understanding of ITSM processes and practices Strong troubleshooting, communication, and documentation skills Ability to work directly with customers and translate requirements into solutions AI-related certifications are strongly preferred, particularly certifications or credentials from OpenAI, Anthropic, Atlassian, or other leading AI platforms. Preferred Experience Experience with one or more of the following is a strong plus: ServiceNow, BMC, ManageEngine, Zendesk, or other ITSM platforms Azure DevOps or other project/work management platforms Atlassian Cloud migrations Atlassian Rovo / AI capabilities Opsgenie or JSM Operations SSO / Identity Management AWS, Azure, or other cloud platforms Monitoring and observability integrations Groovy / ScriptRunner, Forge, JavaScript, Python, or similar technologies Atlassian certifications AI certifications (anthropic or open ai ) - Join us if you're eager to leverage your Atlassian expertise in a fast-paced environment where innovation meets impact! ANB technologies is an Atlassian and Anthropic partner helping organizations streamline and automate their enterprise processes and operations.

Pay:

$65,000.00 - $90,000.00 per year

Benefits:

Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Work Location:

In person