Senior Director Technical Engineering

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen. The Data & Insights (D&I) Data Group develops a unified Big Data pipeline across all franchises at Electronic Arts. This live service platform incorporates data collection, ingestion, processing, real-time streaming analytics, access, and visualization

• all built on a modern, cloud-based tech stack with cutting-edge tools.

The Data Group provides the tools and platform that power the future of game development, marketing, sales, accounting, and customer experience. In this role as Senior Director, LCM CoreTech Engineering you are an executive with deep expertise in distributed systems, cloud-native architectures, and data-driven platform development. You will lead the strategy, execution, and evolution of lifecycle management platforms that power EA's live service ecosystem—from player acquisition and onboarding through engagement, retention, and monetization across games and digital channels. You will oversee a global engineering organization responsible for building and operating large-scale, cloud-based platforms, working cross-functionally with Product, Marketing Technology, Studios, and central teams to drive alignment, manage complex dependencies, and deliver meaningful business impact. The Senior Director, LCM CoreTech Engineering will report to the Head of LCM Engineering. This role is hybrid onsite the Redwood City studio three days a week.

Responsibilities:

You will play a critical role in advancing EA's lifecycle capabilities by driving innovation, improving operational excellence, and fostering a culture of engineering rigor. You will define and drive long-term technical strategy, ensuring lifecycle systems are aligned with EA's business and player experience goals. You will seek continuous improvement while increasing platform leverage, studio adoption, and business impact across the company. You will work with cross-functional teams including Content Management & Delivery, Messaging, Segmentation, Recommendation, and Experimentation to streamline the live services workflow. You will evaluate where EA's live service solutions, studio tech stacks, and vendor solutions can work together. You will also examine how they can help achieve both engineering and business goals. You will use massive data sets from 20+ game studios to promote a data-driven decision-making process and experimentation culture. You will design, build, and maintain scalable data pipelines and real-time streaming data processing systems using technologies such as Apache Kafka, Apache Flink, and Apache Storm. You will engage with Game Studios, Experience, and Brand organizations to understand their use cases, and drive e2e solutions to meet the requirements. You will work with Legal and Privacy teams to ensure that compliance directives are strictly followed. You will work with product managers and customers directly to understand the use cases, come up with solutions and drive the areas of development with the best return on investment.

Qualifications:

Education

• Bachelor's degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience. Engineering Leadership Experience
• 15+ years in software engineering with 7+ years in senior leadership roles, delivering large-scale, distributed systems. Architecture & Design Expertise
• Proven ability to define and lead complex system architectures, including microservices, event-driven systems, and cloud-native platforms.

Lifecycle / Growth

Systems Experience

• Experience building or leading platforms related to CRM, player/customer lifecycle management, marketing technology, personalization, or engagement systems. Cloud & Infrastructure
• Deep experience with cloud-native platforms and distributed systems at scale, including service reliability, and cost-efficient platform operations. Data & Analytics Experience
• Proven track record leading teams to build and scale consumer-facing data products and services, including real-time and batch systems, across both transactional and analytical use cases. Software Development Practices
• Strong record of driving engineering rigor and operational excellence across modern software development and platform operations. Risk Management & Planning
• Demonstrated ability to manage complex dependencies, define long-term technical roadmaps, and deliver against multi-year strategies. Collaboration & Influence
• Lead cross-functional initiatives, influence senior stakeholders, and align teams across organizational boundaries. Innovation Mindset
• Experience evaluating and integrating emerging technologies to solve business problems and improve system capabilities. People Leadership
• Strong track record of managing and scaling globally distributed engineering teams, developing leaders, and fostering inclusive, cultures. Platform Strategy & Business Alignment
• Proven track record of translating ambiguous business, studio, and partner needs into platform strategy, investment priorities, and measurable outcomes. Pay Transparency
• North America

COMPENSATION AND BENEFITS

The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

PAY RANGES

• California (depending on location e.g. Los Angeles vs. San Francisco)
• $219,400
• $331,200 USD Pay is just one part of the overall compensation at EA.

In the US, we offer a package of benefits including paid time off (3 weeks per year to start), 80 hours per year of sick time, 16 paid company holidays per year, 10 weeks paid time off to bond with baby, medical/dental/vision insurance, life insurance, disability insurance, and 401(k) to regular full-time employees. Certain roles may also be eligible for bonus and equity. About Electronic Arts We're proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth. We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do. Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law. Post To External careers site, Internal careers site LinkedInID 1449