A Cyber Security Specialist or Technician works on monitoring, controlling, and maintaining systems that protect the security of large databases, including databases with customer information and patient files. May work on examination of client computer systems, identification of weak points in security, development and implementation of new systems, and monitoring and response to security issues.
08/02 Provo City is looking for a part-time Information Systems Technician to provide technical work in support of the deployment, operations, and maintenance of various hardware and software systems on a City-wide basis. Civic-minded, qualified applicants interested in supporting the Provo City community by performing the work described here are encouraged to apply. Job Details What is the compensation?
Pay Rate:
$25.97 per hour (depending on experience) Part-time Provo City employees are eligible to contribute to individual retirement savings plans through the City (401k, 457, Roth IRA, and/or Traditional IRA) and receive the following great benefits: a) free admission to the Provo Recreation Center, Peaks Ice Arena Public Skating, and Provo Shooting Sports Park; b) a free Provo City Library Card; c) a 25% discount on Provo Recreation Center memberships (direct family only); and d) discounts from various local and national vendors. What will I do? Provide highly skilled customer service. Maintain user help desk for technical hardware and software issues per defined organizational policy and procedure. Troubleshoot basic hardware and software problems by phone or location. Maintain accurate log of support calls and their results. Prepare various reports and statistics on support requests. Instruct users on basic software/computer use, information systems standards, best practices, and procedures. Deploy basic software applications and firmware on workstations, scanners, printers, and other computerized devices. Provide frontline cyber security defense including detecting and eliminating system viruses, spyware, malware and other common cyber security attacks. Maintain life cycle of hardware and software, including maintaining an accurate inventory, facilitating manufacturer warranties, and analyzing replacement needs. Assist other staff members as needed and perform other related duties as required. What do I need to apply? May satisfy requirements with an equivalent combination of job-related education and/or experience [substituting each 1 year of post-secondary education/training for 6 months of experience]. 1 year of computer operation and system support experience. High School Diploma or equivalent (GED). A valid, lawful Driver License is required. What are the hours? This position is 20 hours a week, Monday - Thursday between the hours of 7:00 a.m. and 6:00 p.m. Actual schedule to be discussed in the interview. What are the physical and environmental factors? Requires moderate physical lifting to 40 lbs., frequent sitting, standing, and walking, maintaining concentrated attention to detail for long periods working in cramped spaces (City vehicles), vision for data analysis and troubleshooting. Work is usually indoors and physically onsite. Requires exposure to computers, electronics, electrical devices, and high stress situations due to strict deadlines, public safety needs, and contact with individuals frustrated with technical support issues. May require travel between City sites during inclement weather. What is the selection process? Applications will be reviewed in the order they are submitted, with the first screening being held on August 3, 2026. Applicants must meet the minimum qualifications listed above to be eligible for consideration. If selected for hire, candidate will be required to successfully pass a drug screen and criminal background check. Non-disclosure may result in dismissal. Applicants with unsatisfactory drug screen results will be ineligible for appointment or application to any Provo City position for a minimum period of six (6) months. Why Provo City? By planning growth thoughtfully and managing resources responsibly, we maintain a future for Provo that is vibrant, connected and welcoming for families, students, seniors, and business for generations to come. All of this makes Provo well-managed, friendly, economically vibrant, and livable for people at all stages of life. Visit provo.gov to learn more! Provo City is an Equal Employment Opportunity employer.
Full Time/Part Time:
Part time
Position Type:
Regular Scheduled Hours:
20 We appreciate your interest in Provo City employment. Provo has a wide range of jobs you can consider to start and build a fulfilling career serving your community. To create an account, click 'Sign In' in the upper right corner of the screen. From there, you can apply for current job openings or set alerts to be notified of future postings. Opportunities are updated regularly, so check back frequently. Provo City provides Equal Employment Opportunity under the law to all applicants and employees regarding all terms and conditions of employment regardless of sex, race, age, color, religion, national origin, disability, pregnancy and related conditions, sexual orientation, gender identity, or any other legally protected characteristics. Provo City also adheres to Federal and State anti-discrimination law and will make reasonable accommodations during the application, selection, and employment process for individuals with disabilities unless those accommodations impose an undue hardship on the City. Email recruit@provo.gov with questions.
