Health Information Analyst (Onsite- MARC Medical Records)

Under direct supervision, responsible for ensuring the quality of medical records by verifying for completeness, accuracy, and proper entry into computer systems. Assembles and analyzes patient data for the purpose of improving patient care and controlling costs. Knowledge in performing comparable quantitative and analytical type of work. Knowledge in maintaining and operating databases, spreadsheets, and word processing software; demonstrated knowledge in utilizing ad hoc report writing tools. Must be detailed in documenting information, highly organized, and practice good follow-through techniques. Excellent verbal, written and interpersonal communication skills. Knowledge of medical terminology, clinical documents, and electronic records applications. Excellent customer service acumen and interpersonal skills to effectively work and communicate with both internal and external customers. Strong attention to detail and sound judgement required to ensure accuracy of the legal medical record. Demonstrates analytical thinking - this role requires analyzing information and using logic to prioritize and coordinate work within turnaround time constraints. Knowledge/experience in multiple areas of HIM which may include Release of Information and Transcription. Ability to maintain strict protocols of all confidential or sensitive information.

EDUCATION

High school diploma or GED is required. Creates radiology image CD's to send out to requesting parties for surgical procedures, continuing care, and patient requests. Anonymizes radiology images prior to burning on the CD for research study sponsors. Performs quality review of anonymized images to ensure identifiable patient information has been removed from each image. Evaluates and reviews Epic MyChart Proxy requests. Uploads MyChart proxy application and legal documents to grant a legal guardian Epic access to health information for children under 18. Receives and processes patient uploaded Advanced Care Planning documents from Epic MyChart to include in the Electronic Medical Record. Serves as a LifeImage liaison for clinical staff and as a LifeImage Gatekeeper that reviews and manages radiology image nominations to the

UTHP PACS.

Manages the Transcription interface error queue and performs transcription training to providers. Serves as the liaison with the transcription vendor to coordinate updates and issue resolution. Manages and processes third party payor audit requests (BCBS, Community First, HEDIS, Humana, Medicaid, Medicare, WellMed, etc.) Trains UTHP clinical staff on new Health Information processes. Ensures specialization in coding diagnoses and procedures in patient records for research and special projects. Ensures records are properly coded/indexed into the appropriate management system(s). Assists HIM leadership with special projects as needed. Ensures specialization in coding diagnoses and procedures in patient records for research and special projects. Conducts quality checks on order entry and/or clinical documentation in order to instruct/train end users in the correct method of entry/selection/linking orders to appropriate document levels. Coordinates with physicians and patients to complete open encounters or records containing deficiencies. May conduct reviews of overdue results report and retrieve results from the appropriate facility. Provides coverage for release of information. Keeps all patient information confidential and abides with Privacy and Security regulations. Performs all other duties as assigned.