About us We are a drug testing company that is professional, data-driven and fast-paced. Our drug testing staff collect urine samples, send them to the lab for processing, and then our administrative team coordinates with the courts on the results. Everyone is responsible for maintaining professionalism and 100% accurate records at all times. •Expected hours to work is 40 hours per week. Shifts are Monday-Friday from 8:00 AM until 4:30 PM.•

Duties:

Input new information into database systems. Process referrals/create files for drug testing clients (type in data provided directly from referring individual). Communicate with referring agencies and individual (courts, probation officers, case managers, etc.) to process file updates and answer questions. Regularly update existing database system records. Input drug testing results from laboratory into TAP's database. Send progress reports/results on drug testing donors to referring individuals. Retrieve data from the database or electronic files as requested. Answer phone calls from drug testing donors and referring individuals. Perform audits of all database information by comparing it to source documents. Search for and investigate information contained in files. Document, organize and store relevant documents. Operate common office equipment, like scanners and printers.

Qualifications:

Previous working experience as data entry clerk or similar experience for at least 1 year required . Criminal Justice past job experience or education is preferred Able to pass a background check Computer Skills - Experience & extensive knowledge with computers is required (MS Office Word, Excel, Access etc.) You will spend the majority of the workday on the computer. Great Interpersonal and Communication Skills - You will need to communicate with referring individuals to update information; the ability to clearly and efficiently communicate and retrieve important information to update records is required . Great attention to detail Time management Team player High school degree or equivalent Benefits & Perks We believe that great work starts with supporting our people. That's why we offer a comprehensive benefits package designed to promote your health, financial well-being, and work-life balance.

Our benefits include:

Comprehensive medical, dental, and vision insurance 401(k) retirement plan with company matching Paid Time-off Professional development opportunities, including training and certifications offered Life and disability insurance Weekly Pay We're committed to fostering an inclusive, supportive workplace where every team member has the resources and opportunities to grow personally and professionally. Benefits may vary based on employment status.

Pay:

$18.00 - $22.00 per hour

Benefits:

401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance

Experience:

Customer service: 1 year (Required) Ability to

Commute:

Clinton Township, MI 48036 (Required)

Work Location:

In person