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Dice - Indiana

Site support

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Job Description

Resource Logistics Apply Now Site support Indianapolis, IN, US

• Posted 4 hours ago

• Updated 4 hours ago Contract W2 6 Months No Travel Required On-site $22 - $23/hr Fitment Dice Job Match Score™ To see how well you match this job, please log in or create an account . Once logged in, be sure to complete your profile to get the most accurate match score. Job Details Skills Data Centers cabling Rack stack Support Data Centers cabling Rack stack Support Summary This position is responsible for support ing the operation and maintenance of Data Centers, MDFs, and IDFs. This role performs hands-on installation, cabling, equipment support , documentation, and troubleshooting activities while ensuring infrastructure is maintained according to company standards. Key Responsibilities Rack, stack, cable, label, and decommission servers, network, and storage equipment. Install, patch, troubleshoot copper and fiber optic cabling. Support MDF and IDF infrastructure, including patch panels, switches, and structured cabling. Maintain rack elevations, cable records, and asset information within the DCIM platform. Perform basic troubleshooting of cabling, network connectivity, and hardware issues. Assist with equipment moves, adds, and changes. Escort vendors and contractors in Data Center and telecommunications spaces as required. Maintain organized racks, cable management, and documentation standards. Support maintenance activities and infrastructure projects Coordinate with business and vendors to schedule patching and maintenance downtime. Great Customer Service and Professional skills. Provide on- site and technical support to users, addressing IT issues related to hardware, software, and network connectivity. Manage asset inventory, including tracking, updating, and maintaining records of IT equipment. Perform imaging and refreshing of computers and other devices to ensure they are up-to-date and functioning properly. Troubleshoot and resolve common IT issues, such as printer problems, software errors, and network connectivity issues. Assist in the setup, maintenance, and troubleshooting of audio and video equipment, including projectors, microphones, and video conferencing systems. Support live events by operating AV systems and addressing any technical issues that arise. Collaborate with senior technicians and IT staff to resolve complex issues and improve support processes. Provide excellent customer service by addressing client inquiries and concerns promptly and professionally. Maintain accurate records of support requests, resolutions, and equipment maintenance. Minimum Qualifications High School Diploma or equivalent required; Associate Degree in Information Technology or related field preferred. 1-3 years of experience in a Data Center, telecommunications, network support , or IT infrastructure environment. Experience working in Data Centers, MDFs, or IDFs. Experience installing and support ing network, server, and storage hardware. Experience patching and troubleshooting copper and fiber optic cabling. Familiarity with rack elevations, cable management, and asset tracking. Basic understanding of networking, server hardware, and physical infrastructure. Physical Requirements Ability to lift up to 50 lbs. Ability to work on ladders, in racks, and in data center environments. Ability to distinguish cable colors and labels accurately. Ability to provide off hour support for incidents and planned maintenance activities

Additional Qualifications:

Familiarity with ServiceNow ticketing system Proven experience in providing IT support in an office environment. Strong problem-solving skills and attention to detail. Basic understanding of Audio/Visual room support Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Employers have access to artificial intelligence language tools ("AI") that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id:

10179237

Position Id:

9099304 Posted 4 hours ago Contact the job poster HJ Harish Joshi Recruiter @ Resource Logistics View Profile Create job alert Never miss an opportunity! Create an alert based on the job you applied for. Create alert Similar Jobs Excelon Solutions LLC Job Opportunity - Data Center Technician @ Abernathy, TX 79311 (Onsite) Texas

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