Salesforce Application Administrator / Business Analyst

Job Title:

Salesforce Application Administrator /

Business Analyst Location:

Nashville, TN Duration :

6 Months Contract to Hire Job Summary This position will provide primary application functional/technical support for the Salesforce (hubNashville & HR Benefits) application within the Service Applications division for Metro ITS. Due to the nature of this position supporting critical government enterprise systems for Metropolitan Government of Nashville and Davidson County and applicable state and local employment requirements in Tennessee, applicants must be U.S. citizens and able to provide proof of citizenship upon hire. This position is not eligible for visa sponsorship, transfer of sponsorship, or employment-based immigration support . As a condition of employment, selected candidates must also successfully pass a criminal record background check conducted by the Metropolitan Nashville Police Department prior to employment. position Overview for the

Salesforce Administrator III:

Provide application support for Salesforce and other enterprise systems, ensuring optimal performance and user satisfaction. Manage daily system administration tasks, including user account management, configuration, and troubleshooting. Support data monitoring, reporting, and backup processes to maintain data integrity and system efficiency. Collaborate with internal teams to test new features, implement improvements, and support project activities. Assist with user training, system audits, and process review to enhance operational workflows. Requirements for the

Salesforce Administrator III:

2-4 years of basic troubleshooting experience. 1-3 years of Salesforce application support or similar platform experience. Proven ability to troubleshoot software issues and support end-users effectively. Experience managing user accounts, access, and permissions. Strong testing skills, including developing test plans and troubleshooting new features. #

INDSP Pay:

$44.00 - $47.00 per hour

Benefits:

401(k) matching Health insurance Application Question(s): Due to the nature of this position supporting critical government enterprise systems for Metropolitan Government of Nashville and Davidson County and applicable state and local employment requirements in Tennessee, applicants must be U.S. citizens and able to provide proof of citizenship upon hire. This position is not eligible for visa sponsorship, transfer of sponsorship, or employment-based immigration support. As a condition of employment, selected candidates must also successfully pass a criminal record background check conducted by the Metropolitan Nashville Police Department prior to employment.

Work Location:

Hybrid remote in Nashville, TN 37204