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EI
E-Solutions Inc.
Data Center Hands & Feet Resource L2 Support - Carrolton, Texas (Onsite)
Career Insights for Data Center Technician / Engineer
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What they do
A Data Center Technician or Engineer organizes data access, maintenance and access support to a data center. Maybe help to store and organize data, such as an organization's records or financial information. Ensures that users can easily access the information they need and that data are protected from unauthorized access.
$61,591 / year median in Texas
+16% projected growth
Job Description
Data Center Hands & Feet Resource
- L2 Support
- Carrolton, Texas (Onsite) (Carrollton, TX, 75007) | 08/21/26
Job Description Job Role:
Data Center Hands & Feet Resource- L2
Support Location:
Carrolton, Texas (Onsite)Job Description:
Job Summary We are seeking a skilled and proactive Data Center Hands & Feet Resource to provide Level 2 (L2) support within our data center operations. This role involves advanced hardware diagnostics, coordination with vendors for repairs, inventory management, and support for remote troubleshooting efforts. The ideal candidate will have a deep understanding of data center infrastructure and be capable of handling escalated technical issues efficiently. Key Responsibilities- Perform advanced diagnostics and troubleshooting of server, storage, and network hardware.
- Coordinate and oversee vendor repairs and maintenance activities within the data center.
- Manage and maintain accurate inventory of hardware components and spare parts.
- Support remote teams with hands-on tasks including hardware replacement, cabling, and system reboots.
- Ensure compliance with data center operational procedures and safety standards.
- Document all activities, incidents, and resolutions in the ticketing system.
- Assist in capacity planning and infrastructure upgrades.
- Participate in on-call rotations and respond to escalated incidents promptly. Required Skills & Qualifications
- Strong understanding of data center operations and infrastructure components.
- Hands-on experience with server, storage, and networking hardware.
- Ability to perform advanced hardware diagnostics and troubleshooting.
- Experience coordinating with hardware vendors and service providers.
- Proficiency in inventory management and asset tracking tools.
- Familiarity with remote support tools and procedures.
- Excellent documentation and communication skills.
- Ability to work independently and handle escalated issues effectively. Work Environment This role is based in a physical data center environment and may require lifting and moving equipment. The candidate should be comfortable working in a fast-paced, high-availability setting and be willing to participate in rotational shifts and on-call duties. Data Center Hands & Feet Resource
- L2 Support
- Carrolton, Texas (Onsite)1Data Center United States