OAG (Internal) - Child Support | Regional Outreach Coordinator (Information Specialist III-IV) | 26-0499 | OAG Employees Only

OAG (Internal) - Child Support | Regional Outreach Coordinator (Information Specialist III-IV) | 26-0499 | OAG Employees Only ( 00058324 )

Organization :

OFFICE OF THE ATTORNEY GENERAL

Primary Location :

Texas-Dallas Work Locations :

CS Dallas Admin Office 400 S. Zang Blvd Suite 1100 Dallas 75208-6646

Job :

Arts, Design, Entertainment, Sports, and Media Employee Status :

Regular Schedule :

Full-time Standard Hours Per Week :

40.00

State Job Code :

1833 1832

Salary Admin Plan :

B Grade :

22 20 Salary (Pay Basis) : 5,143.25 - 6,474.39 ( Monthly )

Number of Openings :

1

Overtime Status :

Exempt Job Posting :

May 11, 2026, 3:45:39

PM Closing Date :

Ongoing Description

INTERNAL - OAG EMPLOYEES

Are you interested in mission-driven work? Do you enjoy helping others? Join the Office of the Attorney General's (OAG) Child Support Division (CSD) in our mission to encourage responsible parenting by promoting the involvement of both parents in their children's lives and ensuring that children in Texas receive the support they need and deserve. The Regional Outreach Coordinator performs informational and educational work. Work involves the comprehensive preparation, coordination, and dissemination of child support services and information concerning the functions of the agency, including federal regulations. Encourages public participation in agency programs. Employees of the OAG experience the challenge and honor of public service while enjoying a healthy work-life balance; developing hands-on experience; and engaging camaraderie with their colleagues across the state. The OAG is a dynamic state agency with over 4,000 employees throughout the State of Texas. As the State's law firm, the OAG provides exemplary legal representation in diverse areas of law. OAG employees enjoy excellent benefits (https://ers.texas.gov/Benefits-at-a-Glance) along with tremendous opportunities to do important work at a large, dynamic state agency making a positive difference in the lives of Texans. Speaks publicly about child support services, Acknowledgment of Paternity (AOP) issues, and parenting/ paternity responsibilities in presentations to the region's secondary schools, community-based organizations, and certified AOP entities Monitors certified entities for compliance with AOP law Conducts state-wide AOP seminars Recruits volunteers, interns, and employees Trains internal and external entities on legal issues and procedures pertaining to the execution of an AOP Develops and maintains relationships with higher learning institutions Conducts interviews and researches various sources to determine intern and volunteer needs Facilitates collaborative informational activities with organizations and entities that work with current or potential child support customers and youth Participates in conferences to provide information about child support services Performs related work as assigned Maintains relevant knowledge necessary to perform essential job functions Attends work regularly in compliance with agreed-upon work schedule Ensures security and confidentiality of sensitive and/or protected information Complies with all agency policies and procedures, including those pertaining to ethics and integrity

Qualifications Education:

Graduation from high school or equivalent

Education:

Bachelor's degree from an accredited college or university; experience in the following (or closely related) fields may be substituted for the required education on a year-for-year basis: full-time Child Support Program, volunteer/intern recruiting, public speaking, adult training, customer service or other outreach activities

Experience:

Three (3) years of full-time experience working in the following (or closely related) fields: Child Support Program, volunteer/intern recruiting, public speaking, adult training, or other outreach activities Skill in using the computer for word-processing Skill in working independently Skill in handling multiple tasks, prioritizing, and meeting deadlines Skill in effective oral and written communication Skill in exercising sound judgment and effective decision making Ability to receive and respond positively to constructive feedback Ability to work cooperatively with others in a professional office environment Ability to provide excellent customer service Ability to work in person at assigned OAG work location, perform all assigned tasks at designated OAG work space within OAG work location, and perform in-person work with coworkers (e.g., collaborating, training, mentoring) for the entirety of every work week (unless on approved leave) Ability to arrange for personal transportation for business-related travel Ability to work more than 40 hours as needed and in compliance with the FLSA Ability to lift and relocate 30 lbs. Ability to travel (including overnight travel) up to 25%

Information Specialist IV:

All of the above minimum qualifications for an Information Specialist

III, PLUS

Experience:

Three (3) additional years of full-time experience working in the following (or closely related) fields: Child Support Program, volunteer/intern recruiting, public speaking, adult training, or other outreach activities

PREFERRED QUALIFICATIONS

Experience:

working with secondary education or higher education students and faculty and community-based organizations

Knowledge:

Child Support Program policies and procedures

Other Language:

Ability to proficiently read, write, and speak Spanish To apply for a job with the OAG, electronic applications can be submitted through CAPPS Recruit. A State of Texas application must be completed to be considered, and paper applications are not accepted. Your application for this position may subject you to a criminal background check pursuant to the Texas Government Code. Military Crosswalk information can be accessed at https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MOSC_InformationandCommunication.pdf

THE OAG IS AN EQUAL OPPORTUNITY

EMPLOYER