Assistant Director of Technology

NEW YORK ATHLETIC CLUB - 3.6

New York, NY Job Details Full-time $95,000 - $115,000 a year 1 hour ago Benefits Health savings account Health insurance Dental insurance 401(k) Flexible spending account Paid time off Parental leave Vision insurance 401(k) matching Professional development assistance Life insurance Qualifications Vendor relationship building Staff supervision Team leadership Meraki Public Cloud Windows Performance management Virtualization tools Cisco routers/switches implementation Cloud service support Azure AD Azure Virtual Machines Vendor relationship management POS Server virtualization Networking equipment (troubleshooting support) Managing projects Windows support Microsoft 365 support Supplier relationship management (SRM) Desktop administration Project planning phase Staffing management Intune Managing tech infrastructure teams Full Job Description Job Overview The New York Athletic Club, one of the world's premier private clubs, seeks an experienced technology leader responsible for team management, operations, security, and advisement to senior IT leadership. Acts as direct support to Director of Technology in all aspects of technical infrastructure, major system operations, vendor relationships, and team leadership to ensure reliable, secure, and feature-rich member-facing technology services for a large private club.

Duties & Responsibilities:

Serve as the senior technical escalation point for complex infrastructure issues involving networking, virtualization, servers (on premise and Cloud), backup, cybersecurity, and disaster recovery. Assist and lead various IT projects and ensure projects are managed in a timely manner using applicable internal/external resources. Partner with the Director of Technology to oversee daily IT operations across multiple locations. Provide IT support, backfilling the help desk queue during peak volumes or staff shortages. Assist and lead in the selection and implementation of systems across various functional areas and levels. Engage with the Club's various internal and external SMEs as necessary. Manage access rights and stability of the Club's property management system, Jonas Club Software. Manage IT staff, set clear performance goals, conduct regular reviews, and workload distribution across the team. Manage and ensure clear communication with support vendors. Participate in after-hours; on call support rotation.

Qualifications:

The ideal candidate must have strong knowledge of: System Administration (Azure, O365, and Veeam) Network Administration (Cisco and Meraki) Windows Domain Administration Project planning and management Vendor management Staff management Virtual Desktop Infrastructure (Azure VDI) Current desktop and server Microsoft operating systems Additional skills preferred: Point of sale hardware (EloView, EPSON receipt printers, Stripe CC Reader, RFID Reader) Endpoint Security and MDR management (Falcon Preferred). MDM management (MS Intune, JAMF Pro, Chrome Enterprise) Jonas Club Management Support Firewall management

SSL Certificate Management Job Type:

Full-time Pay:

$95,000.00 - $115,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Flexible spending account Health insurance Health savings account Life insurance Paid time off Parental leave Professional development assistance Vision insurance

Work Location:

In person