IT Manager Wimmer Communities vision insurance, flexible benefit account, 401(k) United States, Wisconsin, Hales Corners Sep 22, 2026 IT Manager Join the Wimmer Communities Team Are you an experienced IT professional looking for a varied, fast-paced role with opportunities to grow? Wimmer Communities is seeking an IT Manager to lead technology support and help advance IT solutions across our properties and organization. We are proud to be a family-owned company and a Top Workplaces Award recipient since 2016. We value collaboration, service, work-life balance, and a welcoming workplace culture. Schedule Monday-Friday | 8:00 a.m.-5:00 p.m. Full Time Flexible Hybrid schedule available based on business needs

Local travel between properties as needed Key Responsibilities Lead desktop and help desk support, ensuring timely resolution of technology issues.

Administer and support Microsoft 365, including users, groups, permissions, policies, printing, updates, and alerts.

Troubleshoot hardware, software, network, and application issues; prioritize incidents and document resolutions.

Install, configure, and maintain computers, mobile devices, network equipment, printers, scanners, TVs, and other peripherals.

Monitor systems and respond promptly to security, performance, and usability concerns.

Support cybersecurity, fraud prevention, backups, and data-protection processes.

Maintain surveillance cameras, video conferencing, phone systems, and door-entry systems, including DoorKing, ButterflyMX, and Amazon Key.

Manage IT hardware, software, and equipment assets.

Coordinate with vendors and coworkers to resolve technology issues.

Research emerging technologies and recommend solutions for new or upgraded systems.

Develop and maintain IT procedures, standards, and documentation.

Integrate technology into new construction projects.

Partner with owners to address IT needs, including occasional onsite support at personal residences. Qualifications & Skills Bachelor's degree in Information Technology preferred.

7+ years of Information Systems experience.

Strong knowledge of Microsoft Office, Microsoft 365, and Microsoft operating systems.

Comprehensive knowledge of PC operating systems, networking, printing, and application support.

Strong critical-thinking, troubleshooting, and problem-solving skills.

Effective and professional communication skills across all levels of the organization.

Demonstrated leadership, initiative, and strategic thinking.

Strong commitment to customer service, ownership, and timely issue resolution.

Ability to identify and recommend technology solutions that support digital transformation. Preferred Technical Experience Mobile device management: Intune, Jamf, or Mosyle

RMM platforms: NinjaOne, Kaseya, or SuperOps

XDR/security platforms: SentinelOne or Sophos

Firewalls:

Fortinet or equivalent

Networking:

HP Aruba, InstantOn, or Ubiquiti

VoIP systems: Zoom, Cisco, or Teams

Ticketing platforms: Jira, Zendesk, or Freshworks Benefits Competitive base salary

Generous PTO beginning on day one

Medical, dental, and vision insurance

Health Savings Account and Flexible Spending Account

Employer-paid life, AD&D, and short-term disability insurance

401(k) plan with company match

Discounted rent at Wimmer apartment communities

Access to Wimmer property amenities, including pools, fitness centers, and community rooms

Company events, including golf outings, Brewers games, river cruises, and holiday celebrations

Opportunities to participate in community and charitable initiatives

A collaborative, family-oriented company culture Make an Impact at Wimmer Communities If you are a hands-on IT leader who enjoys solving problems, supporting people, and identifying technology solutions that improve the organization, we would like to hear from you.