IT Operations Manager

IT Operations Manager El Paso, TX Job Details Full-time 1 day ago Benefits Employee stock purchase plan Paid holidays Disability insurance Health insurance Dental insurance Tuition reimbursement Paid time off Parental leave Vision insurance 401(k) matching Life insurance Pet insurance Qualifications Customer communication Business Management System administration Report writing Computer Science Operations management Heavy lifting IT management Outdoor work Technical documentation Engineering Bachelor's degree in business Configuration management Environmental compliance Equipment troubleshooting 11+ years Emergency management Database security management Information security compliance Analysis skills Policy & process development Project management Bachelor's degree in engineering Bachelor's degree Team management Computer hardware Requirements analysis Staff training Hardware support Security policy implementation Mentoring Managing IT infrastructure Health and safety committees Participating in conferences IT Training & development Senior level Business Bachelor's degree in computer science Antivirus software Crisis management Communication skills Full Job Description Amentum, a global leader in critical mission support, engineering, technology, and national security solutions, is seeking an IT Operations Manager to support the WEXMAC Camp Montana East contract in El Paso, TX.

POSITION SUMMARY

The IT Operations Manager manages and directs the work of an Information Technology (IT) Operational Unit, primarily including System Administrators and Network Administrators, in a 24/7 operating environment at a secure facility. Establish and maintain complex operational databases, software configuration control and system interfaces for computer system(s). Responds promptly to operational issues as they occur. Evaluates and recommends to senior management the feasibility of new initiatives in Information Technology based on mission requirements and priorities. Evaluates user requirements and systems functionality to ensure the needs of individuals and projects are met. Schedules upgrades and security backups of hardware and software systems. Ensures the smooth running of all systems, including anti-virus software, print services, and e-mail provision. Ensures that software licensing laws are adhered to. Develops and manages IT security policy and procedures to ensure the integrity and protection of data from internal and external threats. Ensures users are provided with appropriate support and advice. Manages crisis situations, which may involve complex technical hardware and software problems. Mentors and trains new support staff. Attends technical conferences and seminars to keep abreast of new software and hardware product developments. Performs research for appropriate hardware and software requirements. Writes reports/makes presentations to upper management on networking issues. Advises management personnel on new technologies and systems requirements. Performs all other position related duties as assigned or requested.

QUALIFICATIONS

Minimum 12 yrs IT operations-related experience or equivalent, including 3 years as an Operations Manager or as the unit's technical lead Possess ability to investigate, troubleshoot, and design solutions to problems in operational hardware and software. Possess excellent communications and analytical skills. Must possess verbal communication skills for continuous interaction with all members of the work unit, including management personnel and customer representatives. Must possess written communications skills for producing documentation related to user support. Demonstrated knowledge of project management principles is desired. Must be able to obtain and maintain facility credentials/authorization.

Note:

US Citizenship is required for facility credentials/authorization at this work location.

EDUCATION

Bachelor's degree in Computer Science, Engineering or Business Management or similar discipline preferred; two (2) years of experience in related field may be substituted for each year of the four (4) years of college.

WORKING AND LIVING CONDITIONS

This position may be located in an environment with harsh and dangerous working and living conditions. Employees must be willing and able to perform regular job requirements in this environment. Employees must be willing and able to perform physical activities including, but not limited to, heavy lifting and moving of items, parts, assemblies, and equipment up to the safety regulation maximum; climbing in and out of equipment; crawling; and working outdoors. This includes being able to lift and carry 40 pounds of personal protective equipment for extended periods of time and being capable of running and 'duck & cover' during emergencies without putting oneself or others at risk.

OTHER RESPONSIBILTIES

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. Procedure Compliance - Each employee must read, understand, and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to job.

Compensation Details:

TBD The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities.

Offerings include:

Health, dental, and vision insurance Paid time off and holidays Retirement benefits (including 401(k) matching) Educational reimbursement Parental leave Employee stock purchase plan Tax-saving options Disability and life insurance Pet insurance

Note:

Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

02/09/2026 - Until Filled Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs. Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.