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KS
Kelly Services
Senior IT Program Manager | WMS & EDI
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Scorecard
Based on California data
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What they do
An IT Program Manager manages a collection of projects for a company in the information technology industry. Projects may include business transformation or improving technology or systems. Manages multiple streams of works with a single focus, guides project managers, and manages communications with program stakeholders, including company management and clients.
$134,826 / year median in California
+4% projected growth
Job Description
$130000 - $160000
- Senior IT Program Manager, Enterprise Applications
- City of Industry, CA Our client is seeking a Senior IT Program Manager to lead complex technology initiatives across a portfolio of business-critical enterprise applications.
- Required Skills & Experience
- + 8+ years of experience in IT program management, project management, technology consulting, systems implementation, or a related delivery-focused role + Experience managing multiple concurrent enterprise technology projects and workstreams + WMS implementation experience within warehousing, logistics, distribution, or a 3PL environment + Experience coordinating WMS customer and/or site implementations and onboarding + Experience managing EDI trading-partner onboarding and integrations + Understanding of common EDI transactions and workflows within logistics or supply chain environments + Experience supporting customer-specific labeling, compliance, or systems requirements + Strong customer-facing implementation experience with ownership of requirements, expectations, timelines, and delivery + Experience coordinating across technical teams, business stakeholders, customers, and third-party vendors + Strong requirements-gathering and documentation skills + Experience prioritizing projects and sequencing work across multiple teams and initiatives + Demonstrated ability to independently drive projects from intake through completion + Exceptional written and verbal communication skills with the ability to work effectively with customers and executive leadership + Ability to translate between technical and non-technical stakeholders without needing to be the hands-on engineer + Comfortable operating autonomously as a senior individual contributor + Familiarity with modern AI productivity tools and experience incorporating them into day-to-day workflows + Must be based in Southern California and able to work on-site and hybrid in City of Industry, CA •Desired Skills & Experience•+ Experience with modern enterprise warehouse management systems + ERP implementation or migration experience + Experience creating standardized customer onboarding or implementation processes + Background in management, technology, or supply-chain consulting + Experience within logistics, warehousing, distribution, or supply-chain organizations + Experience working within a fast-moving or rapidly evolving organization + Experience establishing UAT, change-management, release, or production governance processes + Experience coordinating third-party technology vendors, project milestones, and deliverables + PMP or equivalent project/program management certification + Experience with enterprise project-management and IT service-management platforms •What You Will Be Doing•Tech Breakdown + 25% Warehouse Management Systems + 20% EDI & Systems Onboarding + 20% Enterprise Applications + 20% Program & Portfolio Management + 15% IT Service Management & Systems Governance Daily Responsibilities + 40% Program & Project Delivery + 30% Customer-Facing Implementation & Onboarding + 20% Portfolio Prioritization, Requirements & Vendor Coordination + 10% Executive & Team Collaboration •The Offer•+ $130,000-$160,000 base salary + Target annual bonus + Equity + Full-time, permanent employment •Benefits•+ Medical, Dental, and Vision Insurance + Vacation Time + Bonus Eligibility + Equity Applicants must be currently authorized to work in the US on a full-time basis now and in the future.