Owns integrated delivery planning for digital front-end print server software across global engineering teams. Coordinates software and hardware dependencies, integration testing, release readiness, risks, resources, and cross-team milestones. Partners with product, engineering, QA, field engineering, and hardware leadership to drive decisions, communicate program health, and improve Agile and Scrum execution practices. The summary above was generated by AI $96,200 - $120,000 per year Senior Technical Program Manager About the Team Ricoh's Commercial Print Research & Development organization builds the Digital Front End (DFE) print server software for commercial inkjet presses. The DFE application layer ingests, processes, and renders customer print jobs into instructions for continuous forms print engines. This program spans globally distributed software teams working in Linux, C/C++, and Java and depends on coordinated hardware and software integration. Role Overview The Senior Technical Program Manager owns the integrated delivery plan for DFE application layer software, aligning engineering execution with product priorities, hardware readiness, integration testing, and release milestones. The role connects distributed engineering teams, Technical Product Management, Quality Assurance, Field Engineering, and hardware program leadership to identify dependencies early and drive timely decisions. Technical Product Management owns product priorities and requirements; engineering leaders own technical solutions and team commitments. The program manager brings these plans together, makes delivery risks and trade-offs visible, and escalates scope, schedule, or resource decisions to the accountable leaders when teams cannot resolve them directly. The role also helps teams improve planning, coordination, and delivery practices across the DFE organization. Key Responsibilities Own the integrated program plan for DFE application layer delivery across global engineering teams, including milestones, dependencies, risks, and release readiness. Coordinate software work with hardware device availability, joint hardware and software verification, integration test windows, and other external dependencies. Partner with Technical Product Managers on roadmap-to-delivery planning and with Engineering Managers and Scrum Masters on team commitments, sequencing, and execution. Run cross-team planning, dependency reviews, program reviews, and concise status reporting for engineering, product, hardware program leadership, and business stakeholders. Identify technical, schedule, resourcing, and hardware readiness risks early; drive mitigation and escalate decisions with clear options and impacts. Coordinate with Quality Assurance and Field Engineering on integration defects, validation progress, release criteria, and issue resolution. Support effective Agile and Scrum practices across teams, including realistic planning, transparent progress, and continuous improvement, while respecting existing team roles. Communicate program health, trade-offs, changes, and decisions clearly to both technical and nontechnical stakeholders. Required Qualifications Education Bachelor's degree in Computer Science, Engineering, or a related technical field, or equivalent practical experience. Experience 7+ years of technical project or program management experience, including delivery ownership across multiple engineering teams or a distributed organization. Experience managing software delivery tied to hardware development, device readiness, integration, or validation milestones. Experience coordinating dependencies, plans, and releases across multiple Agile software teams. Technical Skills Technical fluency sufficient to assess software delivery risks, engage in architecture and integration discussions, and communicate credibly with engineers. Prior hands-on software development experience is one way to demonstrate this fluency. Working knowledge of hardware product development and joint hardware and software validation processes. Proficiency with program planning and reporting tools such as Jira and Microsoft Office or equivalent tools. Comfort using AI-assisted tools to synthesize technical updates, risks, and cross-team reporting, with appropriate review of the output. Leadership Skills Ability to align global teams without direct authority and manage time-zone and cross-functional coordination challenges. Sound judgment in surfacing trade-offs, resolving ambiguity, and escalating decisions at the right time. Clear written and verbal communication that turns technical dependencies into actionable status for varied audiences. Ability to improve planning and execution practices through influence and collaboration. Preferred Qualifications PMP, PgMP, CSM, or equivalent program management certification. Experience in commercial or production print, continuous forms printing, or another hardware-integrated product environment. Experience coordinating programs spanning software and hardware engineering organizations. Experience working with Technical Product Managers to translate roadmaps into delivery plans. Experience applying a scaled Agile framework such as SAFe, Scrum@Scale or where appropriate. About Us Come Create at

Ricoh:

If you are seeking a team driven by passion and purpose, come create with us at Ricoh. We are a team of information seekers and customer-obsessed collaborators who aspire to deliver the services, solutions, and technologies that empower business success. We are looking for talented, inspired individuals to join us to help drive high-performance team and our commitment to excellence. Ricoh is an integrated solutions provider and partner that connects people and technology, creates outstanding customer experiences, and delivers innovation for businesses worldwide. We empower digital workplaces by enabling individuals to work smarter from any location and harness the power of information—how it is collected, stored, managed, and shared—to unlock the potential in every organization. We deliver services and technologies that inspire our customers' success and guide them toward a better and more sustainable future. If you are seeking a purpose-driven and passionate team, come create with us, and help drive our high-performance culture of excellence into tomorrow. Invest in

Yourself:

At Ricoh, you can: Choose from a broad selection of medical, dental, life, and disability insurance options. Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments. Augment your education with team member tuition assistance programs. Enjoy paid vacation time and paid holidays annually Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development. Read Full Description Ricoh USA, Inc. Boulder, Colorado, USA Office Boulder, United States, 0 Similar Jobs Akamai Technologies Technical Program Manager Yesterday In-Office or Remote United States 120K-215K Annually Senior level 120K-215K Annually Senior level Cloud

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Agile Methodologies Cloud Technology Software Development Lifecycle Ricoh Global Services Technical Program Manager Yesterday Hybrid Boulder, CO, USA 96K-120K Annually Senior level 96K-120K Annually Senior level Information Technology Owns integrated delivery planning for digital front-end print software across globally distributed engineering teams. Coordinates software delivery with hardware readiness, integration testing, quality assurance, field engineering, product priorities, dependencies, risks, and release milestones. Leads cross-team planning and program reviews, communicates program health and trade-offs, escalates decisions, and improves Agile and Scrum execution practices. Requires technical fluency, hardware-software integration experience, and strong stakeholder coordination skills.

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Agile C C++ Java JIRA Linux MS Office Safe Scrum Scrum@Scale What you need to know about the Colorado Tech Scene With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

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260,000; 8.5% of overall workforce (2024 CompTIA survey)

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$4.9 billion in VC funding in 2024 (Pitchbook)

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