An Application Manager manages, customizes, develops and maintains an application for a company to meet specific business objectives. Manages either commercial off-the-shelf or customized applications. May lead team of developers in the customization of the application.
The Application Release Manager is responsible for coordinating the deployment of releases of business applications into production environments. This role ensures that changes are planned, tested, and deployed in a controlled manner, maintaining the integrity and stability of production systems. This position acts as a central point of coordination across application teams, infrastructure, QA, vendors, and business stakeholders to ensure successful release execution and alignment to business priorities.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Release Planning & Governance:
Defines and maintains the Release Management policy, process, and SOPs Develops and manages the enterprise release calendar
Release Coordination:
Serves as the lead coordinator for Application Support and Infrastructure production releases of existing systems Coordinates release activities across Application teams, Infrastructure teams, Business stakeholders, Vendors and third parties
Ensures:
Testing is completed (QA/UAT validation) Deployment plans are documented and approved Backout/rollback plans are defined and viable
Risk & Dependency Management:
Identifies and manages: Cross-system dependencies Release conflicts and collisions Resource constraints Evaluates and escalates risks impacting release success Ensures mitigation strategies are in place
Stakeholder Engagement & Communication:
Communicates release plans, risks, and status to: IT leadership Business stakeholders Operations teams Facilitate release readiness meetings and go/no-go decisions Provides clear pre-release, during-release, and post-release communication
Post-Release Validation & Continuous Improvement:
Ensures post-deployment validation is completed Coordinates and drives hyper care and issue resolution following release Identifies improvement opportunities and drives process maturity
Tooling & Automation:
Manages and optimizes use of: Integrated Change Management workflows Release dashboards and reporting Drives adoption of: Standardized release tracking Automation where applicable (CI/CD alignment over time) Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.). Adheres to Bank policies and procedures and completes required training. Identifies and reports suspicious activity.
QUALIFICATIONS
Education Bachelor's Degree or equivalent experience. Experience 7+ years in Release Management. Strong experience with ITIL framework (Release & Change Management). Experience in environments with CAB governance and multi-application / multi-vendor ecosystems. Experience with QA/UAT coordination, deployment planning and rollback strategies. Licenses and Certifications ITIL Foundations Certification a plus. Project Management Certificate a plus. Knowledge, Skills, and Abilities Strong understanding of Release lifecycle and Change Management integration. Strong analytical, interpersonal, collaboration, presentation, influence, and problem-solving skills is a must. Strong 'self-starter' with ability to manage competing priorities. Effectively lead or collaborate with cross-functional resources to manage and resolve interdependencies. Excellent oral and written communication skills; proven track-record of successfully briefing team members at all levels of an organization. Must have strong organizational skills with a proven ability to work autonomously, multi-task and manage multiple projects. Additional Information Candidates residing in locations within BankUnited's footprint may be given preference.
