Regional Field Service & Applications Manager
Atlas Copco Group
Auburn Hills, MI (In Person)
Full-Time
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Job Description
How You'll Make An Impact:
Talent Development:
Lead, coach, and develop Field Service and Engineering teams Build capability through training aligned to Application Center projects Drive a culture of accountability, collaboration, and continuous improvementDrive Operational Excellence:
Identify and implement process improvements to increase efficiency and service performance Optimize workflows, resource allocation, and scheduling to maximize productivity Maintain high service standards while improving turnaround time and quality Continuously evaluate and refine operations to support business and customer needsBudget & KPI Management:
Monitor financial performance, ensuring effective cost control and resource utilization Track and report on KPIs including capacity, turnaround time, quality, and profitability Develop forecasts for staffing, workload, and financial performance Use data-driven insights to drive accountability and continuous improvement Collaborate forCustomer Success:
Act as a trusted ambassador for customers, ensuring a consistent and high-quality experience Collaborate with internal teams and external partners to align operations with strategic goals. Identify opportunities to enhance service offerings and meet evolving customer expectations Balance service excellence with cost optimization to deliver world-class field service experiences. The ideal candidate will be based in the Metro Detroit area and able to travel throughout the United States and Canada as needed. To succeed, you will need Willingness to adapt to a flexible schedule and travel as needed across the United States and Canada 2+ years of supervisory experience with a proven track record of leading teams to achieve results Strong financial and operational acumen, including budget management and labor optimization Experience driving KPI performance and implementing process improvements Background in production environments, ideally with manufacturing automation or assembly tooling Proven ability to collaborate cross-functionally to enhance the customer experience and deliver clear value Strong communication skills with the ability to influence and align stakeholders at all levels Familiarity with fastening tools and torque theory preferred In return, we offer At Atlas Copco, we know that work is more than just a job. Here's what we offer to keep you happy, healthy, and inspired:Professional Development :
Opportunities for growth, training, and career advancement.Comprehensive Benefits :
Medical, Dental, Vision, Life, and more.Financial Security :
401(k) with up to 6% company match.Work-Life Balance :
15+ days of paid time off, a generous holiday package, and flexible schedules.Family Support :
Paid Maternity & Paternity Leave.Wellness Perks :
Gym, Education, and Health Reimbursements.Rewarding Culture :
An inclusive environment that celebrates innovation, teamwork, and diversity.Company:
Atlas Copco Group Functional area:Service Location:
US -United States City:
Auburn Hills, MI On-site/remote:
Hybrid Brand:
Atlas Copco Company Name:
Atlas Copco Tools & Assembly Systems LLC Date of Posting:
March 20, 2026 Last day to apply: July 1, 2026 Apply for this positionSimilar remote jobs
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