Job Description Insight Global is seeking a Technical OSP Program Manager with proven experience leading data center OSP and connectivity projects using Jira as the primary project management tool. The ideal candidate will be structured, detail-oriented, and capable of managing multiple projects simultaneously while maintaining clear communication with stakeholders at all levels. The Technical Program Manager will clearly communicate roadmaps, progress, risks, mitigation plans and impacts to senior management and internal cross-functional and remote project teams. Steer teams based on business objectives constantly align resources to those objectives, in the face of ambiguity and aggressive deadlines. Additional responsibilities include

• Engage and provide critical information to leadership, cross-functional teams and stakeholders (Network Engineering, Optical Engineering, Carrier Management, Deployment, Transport Engineering
• Directing cross-functional teams and management-Leading global, multi-disciplinary teams in fast-paced, change-intensive environments
• Facilitate regular status meetings, manage risks and issues, and escalate blockers-Take responsibility for release schedules and milestones, keeping up a high velocity in a fast-paced environment
• Strong business acumen and technical background, with the ability to quickly understand and communicate technical concepts and challenges across a wide range of audiences
• Confidence and credibility to effectively engage and interact with senior and executive management
• Hosting senior level leaders and providing status/program updates
• Craft a compelling messages and tailor it for a given audience
• Comfortable talking about technical matters with businesspeople and business matters with technical people
• Express complex concepts in plain language to reach broader audiences
• Manage program/project schedules and associated dependencies, identify issues/risks/actions, and clearly work with key stakeholders to mitigate them. Skills and Requirements
• 7+ years of project management/technical program manager experience-OSP (Outside Plant), campus management, fiber and connectivity project experience-Data center specific project background managing multi-million dollar net new data center builds focused on network design, capacity planning or connectivity-Hands-on experience managing projects in Jira and Smartsheet-Ability to create and manage projects, boards, filters, dashboards, and reports-Strong communication, organizational, and stakeholder management skills-Familiarity with Agile and Kanban methodologies-Proficient in Confluence, Visio, Drawio, MS Teams, and MS Office Suite-ISP data center project experience-Background in Network Engineering, IT Infrastructure, or Data Center operations-Experience working in Agile environments with distributed teams-PMP or similar project management certification or equivalent experience is desirable We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.