Minimum Qualifications:

Bachelor's degree in Computer Science, a related field, or equivalent practical experience. Advanced experience with enterprise firewalls, VPN technologies, routing and switching, network segmentation, and Zero Trust concepts. Strong understanding of TCP/IP, DNS, DHCP, VLANs, high availability, and dynamic routing protocols. Experience supporting highly available production environments and using network monitoring and troubleshooting tools. Excellent analytical, communication, collaboration, and technical documentation skills.

Duties & Responsibilities:

Network Infrastructure & Systems Management Design, implement, and maintain district-wide LAN and WAN infrastructure, server environments, and service provider circuits. Administer enterprise routing, switching, and wireless platforms. Configure and support Layer 2 and Layer 3 networking services, including VLANs, routing protocols, redundancy, and QoS. Install, maintain, and troubleshoot the VoIP phone system. Execute, monitor, and validate backup and recovery procedures to support business continuity, disaster recovery, and the protection of educational systems and data. Manage, configure, and maintain virtual server infrastructure, ensuring high availability, security, and optimal performance of resources running on virtualization platforms. Network Security & Administration Implement firewalls, intrusion detection systems, and security protocols; conduct audits and risk assessments; and apply updates to protect against cyber threats Review and implement firewall rule changes in accordance with change management standards. Optimize remote access services for security, performance, reliability, and user experience. Technical Support & Customer Service Assist staff and clients, diagnose network problems, and provide remote or on-site support for hardware, software, and connectivity issues. Provide technical advice and consultative assistance to school staff. Assist with work requests. Technology Planning, Procurement & Implementation Maintain detailed records of network configurations, cabling layouts, repairs, and operational procedures to support future troubleshooting and compliance. Professional Knowledge & Continuous Improvement Stay current with emerging network technologies and security threats to maintain optimal network performance and protect organizational data. Communication, Collaboration & Professionalism Support district educational goals and communicate effectively with school personnel and community members. Capable of explaining technical concepts to non-technical staff and providing training when necessary. Collaborate with colleagues to provide excellent support. Safety, Compliance & Operational Responsibilities Following district policies, technology procedures, safety requirements, equipment-handling practices, and applicable laws/regulations. Assist with audits and risk assessment Reliability, Attendance & Job Performance Regular and punctual attendance, dependable completion of assigned responsibilities, responsiveness to technology needs, ability to prioritize work, and availability to address critical network/system issues as required. Physical Demands & Work Environment The role requires attention to detail, problem-solving skills, and the ability to adapt to evolving technology needs in an educational context. Frequently sit, stand, walk, bend, stoop, kneel, crouch, and reach as required to install, inspect, maintain, and repair technology equipment. Use ladders or approved equipment and work in areas such as network closets and other confined equipment spaces as necessary. Lift, carry, push, pull, and position equipment weighing up to 60 pounds , with or without reasonable accommodation. Perform work involving computers, cabling, servers, network equipment, and related technology hardware. Work in environments that may occasionally be noisy, crowded, dusty, or have limited workspace. Maintain sufficient mobility and manual dexterity to install, connect, troubleshoot, and service technology equipment.