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Sr. Network Operations Analyst - MoneyPass Group
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Scorecard
Based on Illinois data
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What they do
A Network Analyst or Specialist plans, implements, tests and maintains computer systems within a company. Analyses businesses to identify problems and recommends suitable technical solutions.
$92,657 / year median in Illinois
-23% projected decline
Job Description
at Fiserv in Springfield, Illinois, United States Job Description Calling all innovators
- find your future at Fiserv. We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day
- quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv. Job Title Sr. Network Operations Analyst
- MoneyPass Group The Sr.
Network Operations Analyst is responsible for leading complex operational analysis efforts and executing tactical plans to resolve challenging business and operational issues. This role partners with cross-functional teams to identify root causes, analyze complex problems, develop strategic solutions, and implement effective resolutions that minimize disruption to business activities. The Sr. Network Operations Advisor will leverage advanced analytical tools, business insight, and stakeholder collaboration to enhance performance, improve operational processes, and support client operations. Key Responsibilities
+ Identify and analyze complex operational problems and develop strategic solutions to resolve them.
+ Execute tactical plans to address and mitigate operational issues while ensuring minimal disruption to business activities.
+ Collaborate with stakeholders to understand root causes of operational challenges and develop effective resolutions.
+ Manage and lead problem-resolution projects, ensuring timely and effective implementation of solutions.
+ Use advanced analytical tools and techniques to interpret data, provide actionable insights, and present findings and recommendations to senior management and key stakeholders.
+ Monitor industry trends and best practices to continuously improve problem-solving approaches and operational processes.
+ Own the MoneyPass Locator and ensure members and participants remain compliant with MoneyPass guidelines, including enforcement of fines or penalties for unresolved infractions.
+ Review Dispute and Arbitration to ensure that operational rules are enforced, provide decisioning to review board
+ Support the adoption of AI technologies to drive operational excellence, improve productivity, and elevate the client experience through data-driven insights, automation, and continuous innovation.
+ Support client cont To view full details and how to apply, please login or create a Job Seeker account