ELM Platform Administration

Our client is seeking an ELM Administrator to Support IBM Engineering Lifecycle Management (ELM) Platform and Applications.

This role is a multi-year assignment that could be long term opportunities for advancement or potential long-term opportunities for conversion.

This role provides advanced administration and support for the IBM Engineering Lifecycle Management (ELM) platform with application support. Support IBM Engineering Lifecycle Management (ELM) Platform and ApplicationsThe System Administrator L3 will oversee platform maintenance, perform upgrades and patches, troubleshoot complex issues, and ensure stable, high-performing environments for engineering teams.

Key ResponsibilitiesELM Platform Responsibilities

• Maintain the ELM platform, including routine application-level maintenance, project cleanup, archiving, and ensuring consistent application performance
• Review IBM ELM upgrade documentation, release notes, and compatibility matrices
• Conduct pre-upgrade assessments and execute post upgrade validation including validating project areas, templates, data integrity, and integrations
• Perform end to end ELM platform iFix patches or upgrades across EWM, ETM, DNG, and JRS
• Coordinate data backups and application-level export/import tasks required for transitions
• Validate reporting components such as JRS, LQE, and perform reindexing as needed
• Troubleshoot upgrade-related issues including reporting sync errors, missing associations, cache or permissions conflicts.

ELM Application Administration

• Provide daily administrative support for IBM ELM applications (EWM, ETM, DNG, JRS)
• Manage and resolve support tickets related to project configuration, workflow management, requirements management, work item customizations, and source control using EWM
• Perform configuration and administration using the RTC Eclipse client
• Build, modify, and maintain JRS reports
• Assist with custom application deployments and plugin deployments.