IT Operations Administrator

When you join Tusco, you not only become a member of one of the most respected perimeter security solutions teams, but you also become a member of the Tusco family. If you are motivated to achieve success with a rapidly growing security solutions leader Tusco is interested in you! Tusco has become an award-winning organization through

PERFORMANCE

excellence, shared

EXPERIENCE

, a positive ATTITUDE and trusting

RELATIONSHIPS

which define our Core Values. If you feel you align with these attributes let's talk!

We are currently seeking:

IT Operations Administrator Job Summary:

The IT Operations Administrator is responsible for executing daily IT operations, including technical support, system administration, device provisioning, and infrastructure maintenance. This role ensures reliable system performance, supports employees, and assists in maintaining security and operational standards. Serves as the first point of contact for all IT support requests.

Duties/Responsibilities:

Information Technology & Cybersecurity Provide technical support for employees by identifying, investigating, and resolving software, hardware, and network issues. Oversee daily IT operations, including network administration, phone systems, and audio/visual systems. Maintain and manage local infrastructure services (file servers, print servers, application hosting). Configure laptops, phones, tablets and systems for new hires and exiting employees. Manage IT-related onboarding functions, including account setup, hardware/software provisioning, and employee technology orientation. Collaborate with vendors and ensure all systems, software, licenses and security measures remain up to date. Assist in maintaining cybersecurity tools and systems under the direction of the IT Manager. Execute system updates, patches, and routine maintenance. Support documentation of systems, configurations, and procedures. Support implementation of policies, procedures, and disaster recovery/business continuity plans. Assist with compliance preparation and audits as directed by the IT Manager. Identify and report opportunities for improving system performance, efficiency, and reliability. Company-Wide Support & Compliance Support special projects as assigned by the CFO/COO. Perform other related duties as assigned.

Required Skills/Abilities:

Working knowledge of IT systems, cybersecurity, and digital workplace tools. Ability to troubleshoot and resolve hardware, software, and network issues. Understanding of business operations and vendor coordination. Ability to work effectively and collaborate with employees, leadership, and external partners. Ability to follow and support organizational adherence to security, regulatory, and operational standards. Excellent organizational, problem-solving, and communication skills. Ability to manage multiple priorities in a fast-paced environment. Strong problem-solving, communication, and leadership skills.

Education and Experience:

Bachelor's degree in Information Technology, Cybersecurity, Computer Science, or related field (or equivalent experience). Proven experience in IT operations, cybersecurity, or related leadership role. Experience supporting business technology systems and users.

Physical Requirements:

Prolonged periods sitting at a desk and working on a computer. Sitting, standing, lifting up to 80 lbs. etc. What we offer Tusco employees have access to medical, dental, vision, life insurance, 401(k), career development classes, paid time off and many more benefits. About Tusco, Inc. Established in 1974, Tusco, Inc. has become one of the nation's leading and most respected perimeter security solutions contractors, providing sales and installation of crash rated fencing and gates, wedge barriers, bollards, drop arms, structured cabling, video surveillance, and access control systems. Tusco also provides services in systems integration and perimeter security site assessments and consulting. Our performance history includes job locations that span from West coast to East coast as well as select international sites where we have provided state of the art perimeter security solutions to clients such as government agencies, including the FBI, DEA, and EPA, military bases, data centers, state capitol and federal buildings, universities, industrial facilities, spectator sports venues, office complexes, multifamily unit developments, churches, schools, and many others.