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IT Coordinator
Career Insights for IT Administrator
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Scorecard
Based on Idaho data
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What they do
An IT Administrator conducts administrative tasks designed to ensure a business' IT network, security systems and servers operate efficiently. Includes investigating and diagnosing network problems, configuring and installing updates. Provides first line IT help, sets up new users and manages security, passwords and backups. May collect IT usage statistics and monitor IT usage of business employees.
$78,626 / year median in Idaho
-7% projected decline
Job Description
Job Requirements Idaho Falls, ID Secret Polygraph Unspecified Mid Level Career (5+ yrs experience) Salary not specified Join Premium to unlock estimated salaries Job Description New IT Coordinator Naval Reactors Facility (NRF), Idaho Apply
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Overview:
Job Title:
IT Coordinator Security Clearance:
DOE L (or DoD Secret or higher equivalent)
Location:
Naval Reactors Facility (NRF), Idaho (Due to the nature of the work and contract requirements, U.S. Citizenship is required. )
Description:
C3EL is seeking an IT Coordinator to provide on-site IT support to Naval Reactors Laboratory Field Office (NRLFO) personnel at the Idaho Branch Office, Naval Reactors Facility (NRF), Idaho. This position serves as a hands-on IT support and coordination resource responsible for user support, IT asset and software coordination, ticket management, telecommunications support, project coordination, and IT process improvement. Responsibilities will include, but not be limited to: Provide direct IT support and coordinate support with site IT organizations. Support employee onboarding and offboarding. Maintain hardware/software knowledgebase information. Coordinate asset delivery, tracking, installation, documentation, and refresh activities. Support software installation and configuration. Troubleshoot and coordinate connectivity and non-enterprise system issues. Monitor Remedy tickets and drive resolution within established SLAs. Identify recurring IT problems and coordinate corrective actions. Support voice, data, video conferencing, webcams, telephony, and related communications technologies. Track IT projects and initiatives. Develop and maintain IT policies, procedures, and documentation. Provide weekly management status briefings.
Minimum Qualifications:
U.S. Citizenship. Must be eligible to obtain and maintain a DOE L clearance. (DoD Secret or higher clearance reciprocity may be utilized while DOE adjudication is being completed.) Project management experience. Microsoft certification or demonstrated proficiency with Microsoft Word, Excel, SharePoint, and Outlook. Ability to clearly communicate technical concepts verbally and in writing.
Preferred Qualifications:
Experience with software-development processes. Systems administration knowledge including Active Directory and Group Policy. Strong customer-service skills. Experience resolving IT issues and improving processes. Ability to manage multiple priorities simultaneously. Experience coordinating among internal and external organizations. Experience developing IT policies and processes.
Education:
Bachelor's degree from an accredited college or university OR at least four years of relevant experience.
group id:
90883148 Apply now