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Fybercom
Call Center Representative
Entry-Level JobVerifiedNo experience needed
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Based on Idaho data
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What they do
A Call Center Representative answers calls from customers or makes outbound sales calls. Responds to customer inquiries, provides information on products and services, and manages customer complaints. Records customer information and processes orders. May process payments. May use email to follow up on customer inquiries or calls.
$40,942 / year median in Idaho
-3% projected decline
Job Description
It is time for us to add to our team, this is a great beginner tech support position in a great office setting! East Idaho's Fastest growing Internet company is now taking resumes for our Call Center Representative position in our Idaho Falls office. We are looking for reliable, upbeat, and hardworking individuals to join our team. Our customers are our #1 priority. This position will be full time. We have a great office setting and are looking for the right person to help build our team. Fybercom recently made the INC top 500 fastest growing companies in the U.S.! Bilingual (English/Spanish) — Required Responsibilities- Troubleshoot customers technical problems with internet services including but not limited to routers, switches, internal network connections, and wiring. Provide customers with precise and consistent resolutions in a timely manner. Noting customers accounts. Create service call tickets. Learn current new technology in routers and radios.