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Epitec
Product Service Engineer 3
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Job Description
Job Title :
Product Service Engineer 3
Location :
Chillicothe, IL Job Type:
W2 Contract Expected hours per week: 40 hours per week
Schedule:
On-site Pay Range:
$58-63 per hour Position's Contributions to
Work Group :
- Serve as primary DSN contact for CI Command products to provide troubleshooting and diagnostic support for software and on-board hardware issues
- Support ongoing NPI/CPI Product Support activities for CI Command Typical task breakdown:
- Daily resolution of open DSN tickets
- Regular communication with cross functional team to progress product support deliverables for NPI programs Interaction with team :
- Working with an internal global team both independently and with a team. Team Structure
- Reporting directly to the work director and team lead.
15-20 others on the team.
Years of experience:
5-7 years of relevant experience
- Degree requirement: BS Mechanical Engineer, or Electrical Engineer with 5-7 years of relevant experience or Associate degree or Equivalent with 8-10 yrs experience system troubleshooting. Will Accept Master's Degree with 3-5 of relevant experience.
- Do you accept internships as job experience: No
- Are there past or additional job titles or roles that would provide comparable background to this role: Top 3 Skills
- Technical problem solving
- Excellent written and verbal communication skills
- Ability to take initiative to learn quickly Additional Technical Skills
- Technical problem solving
- Knowledge of Microsoft Applications
- Experience with construction equipment technology solutions
- Experience with jobsite networking infrastructure
- Experience with automotive or mobile equipment telematics
Soft Skills:
- Excellent written and verbal communication skills
- Ability to form strong relationships within our partner organizations #L1-NG1 #INDOEM