A Server Administrator oversees computer networks, ensures their efficiency by maintaining software updates, designing and implementing new system structures and monitoring server activity. Documents technical requirements, creates and implements a timetable for network maintenance, ensures security firewalls are updated regularly and remain fully functional.
Responsibilities MMIS operations support in a 24x7 production environment Monitor applications and batch processes; resolve production issues quickly Troubleshoot application issues and interface failures with cross-functional teams Participate in incident bridge calls and document RCA/resolution steps Track/report system health, job performance, SLA compliance Maintain/update operational documentation and issue logs Coordinate planned maintenance (patching, deployments, hardware upgrades) Support monitoring tools and alerting systems for proactive detection Generate/validate MMIS operational and performance reports Review incident/service desk metrics; recommend process improvements Collaborate with vendors and infrastructure teams to resolve technical issues Participate in system enhancements, upgrades, and migrations (SDLC/Agile) Communicate production issues and maintenance windows to stakeholders Ensure compliance with operational standards, security policies, and procedures Identify opportunities to optimize system reliability and efficiency Preferred Qualifications 8+ years IT experience with operations and data analysis Knowledge of IT infrastructure, cloud, hosting environments Understanding of enterprise applications design and architecture Experience with data exchange mechanisms and structures Monitoring alerts/system health metrics for uptime assurance Use of APM/log management tools (Amazon CloudWatch, Dynatrace, etc.) Knowledge of server environments (Linux/Unix, Windows Server) Experience administering enterprise software/web servers (Apache, Tomcat, WebLogic) Proficiency in Oracle/SQL queries for backend validation Knowledge of REST, SOAP, XML, and data exchange Workflow documentation and ticket management (Jira) RCA on production defects and failed processes Experience with file exchange protocols (sftp) Requirement documentation and technical specifications development Web service validation/testing tools (Postman, SoapUI) Health insurance business knowledge (interface design, data structures, transactions) Strong business analysis skills across SDLC Excellent communication and documentation skills By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.
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