About Kosh Solutions Kosh Solutions is an established IT services company serving businesses throughout the Southwest. We help organizations manage, secure, and improve their technology environments through managed IT services, cybersecurity, cloud solutions, and strategic IT support. We are also a Best Places to Work winner and place a high value on technical excellence, teamwork, customer service, and providing our employees opportunities to grow. The Role We are looking for an experienced Senior Systems & Network Administrator to join our Albuquerque team. This is a hands-on senior technical position for someone who enjoys solving difficult problems, working with a variety of technologies, and helping customers improve their IT environments. You will handle complex escalations from our support team, participate in customer onboarding and technology projects, and design, configure, troubleshoot, and deploy infrastructure across multiple client environments. This is not a management position . It is a senior technical role for someone who wants to remain hands-on. Because we are an MSP, you will work with multiple customers and technology environments rather than maintaining a single company's infrastructure. What You'll Work On You may be responsible for: Troubleshooting and resolving complex Level 3 server, Microsoft, network, cloud, and infrastructure issues Configuring and supporting Windows Server, Active Directory, Group Policy, DNS, DHCP, and related services Administering Microsoft 365 and Microsoft cloud environments, including Entra ID and related services Deploying and supporting firewalls, switches, wireless access points, VLANs, VPNs, and other network infrastructure Managing and troubleshooting VMware and/or Hyper-V environments Implementing and supporting backup and disaster recovery solutions Planning and completing server, cloud, network, and infrastructure migrations Helping onboard new managed-services customers Completing infrastructure upgrades and technical projects Providing escalation support and guidance to other technicians Documenting customer environments, configurations, and completed work Communicating directly with customers and translating technical issues into clear recommendations What We're Looking For We're looking for someone with strong practical experience rather than someone who simply checks every technology box. A strong candidate will typically have: Several years of progressively responsible systems administration, infrastructure, or senior technical support experience Strong Windows Server and Active Directory experience Strong Microsoft 365 experience Solid networking fundamentals, including DNS, DHCP, VLANs, VPNs, switching, and firewalls Experience with virtualization such as VMware or Hyper-V Experience troubleshooting complex technical problems independently Experience deploying or upgrading servers, networks, cloud services, or other infrastructure Strong written and verbal communication skills The ability to work directly with customers in a professional and helpful manner An interest in working in an MSP environment where priorities and customer environments vary from day to day Experience with Entra ID, Intune, Azure, Fortinet, ConnectWise, cybersecurity, backup platforms, PowerShell, or other Microsoft technologies is a plus. Professional certifications from Microsoft, Fortinet, CompTIA, Cisco, VMware, or similar vendors are also a plus, but certifications are not required. A degree in Information Technology, Computer Science, or a related field is welcome but equivalent hands-on experience is equally valuable . Who Tends to Do Well in This Role This position may be a good fit if you are currently working as a: Senior Systems Administrator, Systems Engineer, Network & Systems Administrator, Infrastructure Engineer, Senior MSP Technician, Level 3 Technician, or Senior IT Administrator. You do not need to have held the exact title before. What matters most is that you have strong hands-on technical fundamentals, can troubleshoot difficult problems, communicate well with customers, and are comfortable learning technologies you haven't encountered before. Location This position works in person from Albuquerque, New Mexico . Candidates currently living outside New Mexico are welcome to apply if they are seriously considering relocating to the Albuquerque area. If you are applying from outside New Mexico, we will discuss your relocation plans early in the interview process so both sides can make sure the opportunity is a good fit.

Benefits Kosh Solutions offers:

Health insurance Dental insurance Vision insurance Life insurance 401(k) 401(k) matching Paid time off Opportunities for professional and technical growth

Pay:

$85,000.00 - $105,000.00 per year

Benefits:

401(k) 401(k) matching Dental insurance Health insurance Paid time off Professional development assistance Vision insurance Ability to

Relocate:

Albuquerque, NM 87109: Relocate before starting work (Required)

Work Location:

In person