Job Summary We are seeking a highly skilled and motivated Experienced Copier Service Technician to join our dynamic field service team. In this role, you will be responsible for diagnosing, repairing, and maintaining a wide range of office equipment, including copiers, printers, and related electro-mechanical devices. Your expertise will ensure our clients experience seamless operation of their office technology, delivering exceptional technical support and customer service. This position offers an exciting opportunity to work hands-on with advanced hardware and networked systems, providing vital solutions that keep businesses running smoothly. Responsibilities Perform on-site repair and maintenance of copier, printer, and multifunction device equipment, ensuring optimal performance and uptime. Troubleshoot complex hardware issues using schematics, technical manuals, and diagnostic tools to identify root causes efficiently. Conduct software troubleshooting to resolve connectivity issues, firmware updates, and configuration errors on various office equipment. Diagnose electrical and electro-mechanical components, including motors, sensors, switches, and circuit boards, to facilitate accurate repairs. Utilize hand tools and specialized field service equipment to disassemble, repair, replace parts, and calibrate devices in accordance with OEM standards. Support network integration by configuring devices within computer networking environments for seamless connectivity. Maintain detailed service records, including logs of repairs performed, parts used, and customer interactions to ensure accurate documentation for future reference. Provide technical troubleshooting support and customer service that exceeds expectations by communicating clearly and professionally with clients. Qualifications Proven experience as a service technician specializing in copier, printer, or office equipment repair with a strong background in hardware diagnostics. Extensive knowledge of mechanical repair techniques and electro-mechanical components found in modern office devices. Proficiency in computer hardware troubleshooting, software diagnostics, and network configurations related to office equipment. Familiarity with schematics, technical manuals, MRO (Maintenance, Repair & Operations) procedures, and OEM (Original Equipment Manufacturer) specifications. Hands-on experience with field service equipment maintenance using hand tools and specialized diagnostic instruments. Strong electrical experience combined with mechanical knowledge to troubleshoot complex issues efficiently. Excellent customer service skills with the ability to communicate technical information clearly to non-technical clients. Ability to work independently in the field while managing multiple service calls effectively. Join us as an Experienced Copier Service Technician if you're passionate about technology repair and eager to deliver top-tier support that keeps businesses productive!

Expected hours:

40.0 per week

Benefits:

Dental insurance Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person