Oracle EBS Order to Cash Systems Specialist at Soft inc Oracle EBS Order to Cash Systems Specialist at Soft inc in Cleveland, Ohio Posted in 1 day ago.

Type:

full-time

PLEASE NOTE

WE

ARE NOT ACCEPTING ANY 3RD PARTY SOLICITATIONS. ANY SUCH INQUIRIES WILL NOT BE CONSIDERED OR RECEIVE A RESPONSE. WE CAN ONLY WORK WITH DIRECT APPLICANTS WHO ARE AUTHORIZED TO WORK IN THE US WITHOUT SPONSORSHIP. THIS IS AN ON-SITE ROLE FOR LOCAL CANDIDATES ONLY.

SOFT's client located in Streetsboro, OH (Hybrid) is looking for a Oracle EBS Order to Cash Systems Specialist for a long term contract assignment. This role will be responsible for maintaining, optimizing, and enhancing all systems and business processes related to the complete order-to-cash cycle, from initial customer order through final payment collection. Key Responsibilities Oracle EBS Order to Cash Management

• Administer and maintain Oracle EBS Order Management, Advanced Pricing, Accounts Receivable, and related modules
• Configure and customize order processing workflows, pricing rules, and credit management
• Manage customer master data, payment terms, and billing configurations
• Implement and maintain integrations between Oracle EBS and external systems
• Perform system upgrades, patches, and performance optimization
• Experience working on label printing applications like Cipher or loftware. Business Process Optimization
• Analyze and improve order-to-cash business processes for efficiency and accuracy
• Collaborate with Sales, Customer Service, and Finance teams to streamline workflows
• Develop and maintain standard operating procedures and user documentation
• Train end-users on system functionality and best practices
• Lead process improvement initiatives and change management efforts Technical Support & Troubleshooting
• Provide tier 2/3 technical support for order processing, invoicing, and collections
• Investigate and resolve system issues, data discrepancies, and integration problems
• Monitor system performance and implement preventive maintenance
• Coordinate with vendors and Oracle support for complex technical issues Reporting & Analytics
• Design and maintain reports and dashboards for order-to-cash metrics
• Develop custom reports using Oracle reporting tools and SQL
• Support month-end, quarter-end, and year-end closing processes
• Analyze data to identify trends, bottlenecks, and improvement opportunities Required Qualifications
• Bachelor's degree in Information Systems, Computer Science, Business, or related field
• 5+ years of hands-on experience with Oracle EBS Order Management and Accounts Receivable modules
• Strong understanding of order-to-cash business processes and best practices
• Proficiency in Oracle EBS configuration, customization, and administration
• Experience with SQL, PL/SQL, and Oracle database management
• Knowledge of Oracle reporting tools (Oracle Reports, BI Publisher, OTBI)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work independently and manage multiple priorities
• Experience with Cleo EDI or similar EDI platforms - given your current environment Preferred Qualifications
• Oracle EBS certification in Order Management or Accounts Receivable
• Experience with Oracle EBS R12 or Oracle Cloud applications
• Knowledge of

EDI, API

integrations, and middleware platforms

• Experience with credit management and collections processes
• Familiarity with SOX compliance and financial controls
• Project management experience and methodologies (Agile, PMBOK)
• Experience in manufacturing, distribution, or similar industry
• Experience with Netstock or similar demand planning tools. Technical Skills
• Oracle EBS (R12 or Cloud) - Order Management, Advanced Pricing, Accounts Receivable, Inventory
• Warehouse Management System (WMS) experience is prefered.
• Oracle Database administration and performance tuning

SQL, PL/SQL

development and optimization

• Oracle Forms, Reports, and Workflow Builder
• Oracle BI Publisher, OTBI, or Oracle Analytics Cloud
• Integration technologies (Oracle Integration Cloud, SOA, APIs)
• Data analysis tools (Excel, SQL Developer, Toad)
• Experience trouble shooting EDI Transactions.