$21 - $25 In this contract role as a Systems Support Specialist, you'll work onsite in Birmingham with a team to manage the ticket cue, help with end of lease and answer incoming calls and utilize your MAC experience.

Contract Duration:

6 months •Required Skills & Experience•+ High School diploma or equivalent, college degree preferred. + 2-4 years' experience installing, configuring and resolving complex PC support issues + Should possess strong customer service skills and good verbal communications skills. + Should possess strong working knowledge of Microsoft Office applications, Windows, O365, MAC and Active Directory. + Should possess good analytical/trouble shooting skills. + Previous ticketing system experience is nice to have. + Should have A+ certification and possess good written skills. + Scripting or automation of processes/ideally PowerShell •What You Will Be Doing•Daily Responsibilities + Provide support and problem resolution for internal and external customers; point of contact for system related problems; setup and configure branch and desktop printers; monitor the wide area network. + Fielding IT Support calls and tickets + On-site IT Support and Onboarding related tasks and projects + Research, documentation, and advanced troubleshooting + Provide excellent customer service. + Must complete time critical assignments on time to meet company goals and customer deadlines. + Must enter all work into ticketing system + Must comply with all policy and procedures of the company + Complete assigned tasks as assigned by the System Support Manager + Install and configure replacement PCs and peripherals. + Perform physical duties related to PC deployments and repair (crawling under desks, packing/unpacking PCs, shipping of hardware) + Provide support for PCs, printers, scanners, aircards and PDA devices. + Assist the LAN/Server department with research and evaluation on a wide range of current and new PC products and technical information. + Perform on-sight technical PC support for corporate personnel. + Ensures compliance with company's Performance Standards, with proper recognition of investment for long-term growth. + Recommend products as required and in accordance with polices.

Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP's Employment Accommodation policy. Applicants need to make their needs known in advance.