Onsite IT Technician Fortified360 Chandler, AZ Job Details Contract $6,000 a month 1 hour ago Qualifications Smartphone (troubleshooting support) IT user and group management Linux support GPO Laptop (troubleshooting support) In-person customer service Firewall Computer hardware Desktop (troubleshooting support) Computer management macOS administration IP networking Customer support Network infrastructure management Hardware diagnostics Full Job Description Overview Join our dynamic team as an Onsite IT Technician for a Nation MSP Team and become the vital link in maintaining seamless technology operations across our client's organizations. In this energetic role, you will deliver hands-on technical support, troubleshoot hardware and software issues, and ensure the stability of our IT infrastructure. Your proactive approach will help keep our systems running smoothly, empowering teams to perform at their best every day. This paid position offers an exciting opportunity to develop your technical expertise while making a tangible impact on our operational success. Responsibilities Provide onsite technical support for hardware, software, and network issues across multiple departments Troubleshoot and resolve equipment problems related to desktops, laptops, mobile devices, printers, and peripherals Manage help desk tickets efficiently using designated support systems to track issues and resolutions Support network infrastructure including LAN (Local Area Network), TCP/IP protocols, DNS, VPNs, firewalls, and Active Directory management Assist with operating system support for Windows, macOS, and Linux environments, including updates and configurations Assist equipment setup, maintenance, upgrades, and hardware troubleshooting to minimize downtime Collaborate with team members to analyze technical issues and implement effective solutions promptly Requirements Proven experience in IT support or desktop support roles with a strong understanding of computer hardware and software troubleshooting Familiarity with Windows (including GPO management), macOS, and mobile device support Knowledge of computer networking concepts such as

TCP/IP, DNS, LAN/WAN

configurations, VPNs, firewalls, and network troubleshooting techniques Ability to manage Office365/Entra/Active Directory accounts and perform user account administration effectively Excellent communication skills to explain technical issues clearly to non-technical users and provide exceptional customer service Strong analysis skills for diagnosing technical problems quickly and accurately Experience with help desk systems and customer support ticket management tools is preferred Ability to lift heavy equipment when necessary and work comfortably in an onsite environment This role is perfect for motivated individuals eager to grow their IT career by supporting a vibrant organization. If you thrive in this placement, it can lead to a salary position at this location as amployee after the contract is up. Contract is for one year—apply now!

Pay:

$6,000.00 per month

Work Location:

In person