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Support Technician
Career Insights for Network / Systems Support Specialist
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Scorecard
Based on Florida data
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What they do
A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
$61,717 / year median in Florida
-7% projected decline
Job Description
UF Health in Gainesville, FL is seeking a Support Technician to provide frontline technical support for clinical and administrative staff in a fast-paced healthcare environment. Responsibilities include resolving hardware, software, and network issues, supporting EHR and clinical applications, managing tickets, and escalating complex problems. The technician will assist with workstation setup, device configuration, and basic account administration while adhering to HIPAA and security standards. This role collaborates closely with clinicians and IT teams to ensure reliable, efficient systems that enable safe, high-quality patient care and continuous operations.