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IOWA STATE UNIVERSITY FOUNDATION

IT Operations Student Assistant

Entry-Level JobVerifiedNo experience needed

Pay: $14/hr

Posted: 6 weeks ago

Location: Ames, IA (Onsite)

Last Updated: 2 weeks ago

Hours: Part-Time

Expires: 9/26/2026

Career Insights for Network / Systems Support Specialist

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Based on Iowa data

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$60,964 / year median in Iowa

-10% projected decline

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Job Description

Description:

Join the Iowa State University Foundation in its charge to advance Iowa State University through philanthropy, helping thousands reach new levels of greatness. The Iowa State University Foundation is seeking outgoing, tech-savvy, hard-working students to join our IT Operations team!

Requirements:

Core Responsibilities Provide general tech support to ISU Foundation staff including but not limited to: Installing new equipment (computers, monitors, etc.) Troubleshooting hardware/software issues Answering phone calls from staff related to hardware/software/network operations Assist IT Operations staff with any technical projects and duties such as hardware and software inventory, datacenter maintenance, and managing equipment checkout. Requirements Must be currently enrolled at Iowa State University, preferably an underclassman in computer science, MIS, or another related degree program Must be authorized to work off campus without additional approval from the ISSO Have a working knowledge of and experience with Windows 11 and MacOS Be able to work effectively as a member of a team Must have excellent communication and customer service skills Must adhere to strict confidentiality standards This part-time student position pays $14 per hour at approximately 6-12 hours per week (flexible). The ISU Foundation is a work-study eligible employer.