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InfoPathways, Inc.

Tier 1 Technician

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Job Description

General Summary:
InfoPathways is searching for a capable and motivated engineer to support in-person and remote users and clients.
Responsibilities:
  • General network and account management
  • Software deployment and management
  • Installing hardware for both end user workstations and site wide servers
  • Travel to client locations for in-person support
  • Walking, and climbing; to lifting up to 50lbs
  • Server patching and maintenance
  • Cybersecurity monitoring and reporting
  • Participation in both short-term and long-term projects
  • Tracking of time entries and user interactions in ticketing system
Skills and Requirements:
  • Experience with Microsoft Azure and Active Directories
  • Ability to travel to client site
  • Self-discipline and time management skills
  • Great communication skills
  • Ability to build rapport with VIPs and other clients
  • Bachelor's degree or equivalent experience
  • Cybersecurity or networking certificates encouraged
Job Type:
Full-time Pay:
$18.00 - $22.00 per hour
Benefits:
401(k) Dental insurance Health insurance Paid time off Professional development assistance Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • 401(k) Plans
  • Professional Development
  • Health Insurance