Qualifications Required Qualifications:

High School diploma or equivalent required Valid driver's license with acceptable driving record for company insurance purposes Advanced knowledge of Microsoft Windows operating systems (Windows /11) Proficiency with Microsoft Office 365 applications Strong customer service and communication skills, both written and verbal Ability to use logic, vendor support, reference manuals, and Internet resources to solve technical problems Basic understanding of networking concepts and TCP/IP Ability to work independently with minimal supervision while receiving general direction from IT Director Ability to lift and move equipment up to 50 lbs Ability to use basic hand tools and technical equipment

Preferred Qualifications:

Qualifications:

Required Qualifications:

Preferred Qualifications:

Associate or Bachelor's degree in Information Technology, Computer Science, or related field Cisco switch knowledge Two years of related work experience in IT support or help desk environment Apple iOS and Macintosh OS knowledge Working knowledge of Microsoft Active Directory and Exchange/Office 365 for user account management Experience with enterprise wireless systems (Cisco Meraki preferred) Experience with point-of-sale systems and credit card processing equipment Familiarity with surveillance/CCTV systems Understanding of resort or hospitality technology 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