Location:

Waterford, MI Salary:

$35.00 USD Hourly - $42.00

USD Hourly Description:

Role Overview:

Experience:

Intermediate Start Date:

9/21/26

Duration:

Continuous Location:

100% onsite - no

WFH Schedule:

Candidates may be required to work days, afternoons, midnights, and holidays. Primary Responsibilities This is essentially a Computer Operations / IT Operations role with hands-on Mainframe responsibilities . The individual will primarily be responsible for: Incident ticketing and management Monitoring network and server infrastructure Report distribution Service Desk support Monitoring, documenting, triaging, and escalating incidents Submitting requests to run Mainframe batch jobs Running/submitting CICS commands for printing and reviewing reports

KEY MUST-HAVES 1.

ServiceNow experience - MUST HAVE Candidates should have hands-on experience using ServiceNow, particularly in an IT operations, incident management, or Service Desk environment. 2. Hands-on IBM Mainframe experience - MUST HAVE They are looking for operational Mainframe experience rather than Mainframe development.

Relevant experience could include:

Computer/Mainframe Operations Batch job submission CICS commands Console operations Report processing Mainframe monitoring

PREFERRED EXPERIENCE

What's Up Gold Pingdom PRTG Network/server infrastructure monitoring Microsoft Teams JCL / batch processing The manager prefers candidates with the listed monitoring tools, but comparable enterprise monitoring experience may still be worth considering.

Best profile:

Computer/IT Operations professional with hands-on IBM Mainframe experience, ServiceNow, infrastructure monitoring, and experience working in a 24/7 or shift-based environment. Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements. By providing your phone number, you consent to: (1) receive automated text messages and calls from the Judge Group, Inc. and its affiliates (collectively "Judge") to such phone number regarding job opportunities, your job application, and for other related purposes. Message & data rates apply and message frequency may vary. Consistent with Judge's Privacy Policy, information obtained from your consent will not be shared with third parties for marketing/promotional purposes. Reply STOP to opt out of receiving telephone calls and text messages from Judge and HELP for help.

Contact:

This job and many more are available through The Judge Group. Please apply with us today!