Responsibilities:

Deliver first- and second-level onsite support for employee devices, business applications, Microsoft 365 tools, and connectivity-related incidents.
Diagnose and resolve issues involving local networks, wireless access, endpoint performance, and core infrastructure components.
Set up, configure, and maintain networking equipment such as switches, routers, firewalls, and wireless hardware.
Complete physical IT installation work, including structured cabling, rack mounting, patch panel organization, hardware deployment, and workstation setup.
Administer user lifecycle activities through Active Directory and Entra ID, including account provisioning, access changes, and device preparation.
Support conference room technology and collaboration platforms to keep meetings and video communications running smoothly.
Track equipment inventory, maintain technical documentation, and keep site records accurate for assets and infrastructure.
Manage service requests with clear updates and documentation while coordinating onsite work with broader infrastructure teams.
Participate in deployment efforts such as hardware refreshes, network expansion, equipment provisioning, and other operational IT initiatives. Requirements
At least 5 years of practical experience in IT support, infrastructure operations, systems administration, or a closely related technical role.
Strong background supporting Windows environments and resolving end-user hardware and software issues.
Working knowledge of networking concepts and tools, including TCP/IP, VLANs, VPNs, wireless networks, switching, and routing.
Experience with Active Directory, Entra ID, Microsoft 365, and endpoint or device management platforms.
Ability to perform hands-on infrastructure tasks involving cabling, racks, patch panels, network devices, and desktop hardware.
Proven troubleshooting skills with the ability to prioritize issues and work effectively with minimal supervision.
Strong communication and customer support skills, along with a valid driver's license and willingness to travel between nearby sites as needed.

Technology Doesn't Change the World, People Do.® Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. 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