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Norman Regional Health System

Technician Desktop

Entry-Level JobVerifiedNo experience needed

Pay: Not specified

Posted: 3 weeks ago

Location: Norman, OK (Onsite)

Last Updated: 1 week ago

Hours: Full-Time

Expires: 10/5/2026

Career Insights for Network / Systems Support Specialist

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Based on Oklahoma data

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$53,076 / year median in Oklahoma

-10% projected decline

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Job Description

Technician Desktop Norman Regional Health System - 3.3 Norman, OK Job Details 9 hours ago Qualifications High school diploma or

GED Full Job Description Responsibilities:

Job Summary Receives telephone calls regarding computer system issues. Identifies and troubleshoots the issue(s) presented over the telephone or at the device. Performs technical support for computer hardware and software. Prioritizes calls that cannot be resolved at the time of the call. Monitors HIT systems to ensure maximum availability and performance. Collaborates with department leadership to determine project priorities relating to hardware and software based on NRHS strategic objectives. Acts as a resource as requested to determine if computer performance problems are a result of knowledge, systems, or policy and procedure deficits

Qualifications:

Education High School Diploma or GED. Experience Two years' experience with supporting and troubleshooting desktop software applications such as Microsoft Office suites and Microsoft Windows operating systems, preferred. Experience with Help Desk support, desktop hardware and components, including installation, repair, troubleshooting, and peripheral hardware, preferred. Experience in a customer service role is also desired. Licensure/Certification CompTia A+ certification or Microsoft Operating System certification.