Software / Network Technician needed for a technology company in Lancaster, PA.

Job duties include:

• Assemble, configure, maintain and repair computer network equipment (servers, workstations, switches, radios, media converters, phones, intercoms, cameras, access control devices, printers, power supplies, monitors, etc.).
• Install and configure software and firmware on network equipment.
• Ship and receive computer network equipment.
• Research and recommend new devices / components.
• Manage inventory pertaining to computer network equipment.
• Manage lifecycles of components.
• Provide support and assistance to customers and fellow employees.
• Perform software and firmware upgrades on managed devices.
• Evaluate and test new hardware and software products.
• Test and apply new software and firmware updates and patches.
• Assist fellow technicians with configuration of network equipment.
• Manage turnover of obsolete, used and discontinued equipment.
• Answer phone calls in a prompt, courteous and professional manner.
• Visit customer sites to provide installation, support and/or training services.
• Occasionally (rare) work weeknights and weekends.
• Occasionally (rare) overnight travel may be required. The skills and experience required for this position include:
• Prior experience building / configuring servers and workstations.
• Prior experience configuring IP video systems a plus.
• Interest in computers and related technical subjects.
• Ability to safely and effectively operate hand and power tools.
• Good verbal and written communication skills.
• Attention to accuracy (when executing jobs and also when recording notes).
• Attention to detail (when executing jobs and also when recording notes).
• Willingness and ability to manage multiple incoming and ongoing tasks.
• Programming skills a plus.
• Driver's license current.
• Personal vehicle available for periodic travel to/from jobs (mileage reimbursed).
• Pass drug tests and criminal background checks required for entry into schools and government properties. The behavior and attitude required for this position includes:
• Positive attitude.
• Calm demeanor during busy and stressful times.
• Willingness to collaborate with fellow employees.
• Willingness to follow instructions (and also think for yourself when instructions might conflict with logic).
• Professional attire (basic dress code), grooming and personal appearance.
• Respect and adherence to company policies and procedures.
• Represent company and coworkers in a professional manner in and outside the office.
• In summary - be nice and work nicely with fellow employees.

This is a full-time position that can be paid as hourly or salary.

Job Type:

Full-time Pay:

$20.00 - $30.00 per hour

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person