A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.
Engineer you will focus on endpoint designs, deploys, and secure end-user devices (workstations, laptops) using tools like Intune, MCM, SCCM. Ensure proper OS images are deployed to all endpoint devises, test and manage software updates, ensure appropriate and enforce security policies (EDR/AV), and automate workflows to ensure stable, compliant, and efficient computing environments for endpoint migrations.
Managing the lifecycle of devices—including imaging, configuration, and decommissioning—using tools like Intune, SCCM/MECM, or Jamf.
Security & Patch Management:
Designing and enforcing endpoint security baselines, ensuring timely OS and application patching, and managing EDR/AV software.
Automation & Scripting:
Using PowerShell, Python, or bash to automate software deployment, configuration changes, and compliance remediation.
Application Packaging:
Oversee application rationale and ensure proper preparation for deploying software applications at scale to Windows environments.
Troubleshooting & Support:
Acting as an escalation point for complex technical issues relating to endpoints that cannot be resolved by standard IT support.
Compliance & Reporting:
Monitoring device health and security compliance, maintaining documentation, and ensuring adnce to security policies (e.g., NIST, DISA STIGs).
Experience:
BA Degree and 4+ years of experience. Additional experience may be accepted in lieu of degree.
8140/8570 Certification required
Tools:
Deep knowledge of Microsoft Intune, MECM (SCCM), Active Directory, and Group Policy.
Security Knowledge:
Familiarity with endpoint security tools
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
Compensation and Benefits
Salary Range:
$75,000-$115,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits:
Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
Gridiron IT is a Women Owned Small Business (WOSB) headquartered in the Washington, D.C. area that supports our clients' missions throughout the United States. Gridiron IT specializes in providing comprehensive IT services tailored to meet the needs of federal agencies. Our capabilities include IT Infrastructure & Cloud Services, Cyber Security, Software Integration & Development, Data Solution & AI, and Enterprise Applications. These capabilities are backed by Gridiron IT's experienced workforce and our commitment to ensuring we meet and exceed our clients' expectations....Visit the Employer site for more details
