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Service Global, Inc.

Desktop EUC L1

Career Insights for Network / Systems Support Specialist

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Based on Texas data

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What they do

A Network or Systems Support Specialist evaluates, troubleshoots, and maintains computer and network systems at a business or organization. May work as part of an information technology department.

$60,291 / year median in Texas

-1% projected decline

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Job Description

Desktop EUC L1 Irving
TX - USA
Apply Now a day ago
Behavioral Skills Required:
Must have good customer-facing skills and be well presented. Demonstrates independent and proactive thinking Builds effective relationships with both the CLIENT and End Client Must be able to work to specified standards and required levels of deportment, conduct, and sound ethical workplace practice. Must be able to work alone and unsupervised, taking the initiative when necessary. Must be organized and prioritize work appropriately. Fully vaccinated techs
Technical Skills & Experience Required:
Must have experience of using an ITSM system. Must have good working knowledge of Microsoft Windows operating systems and related Office applications. Support experience of MACs would be beneficial Knowledge of mobile devices, in particular those running iOS and Android operating systems Working knowledge of current and legacy hardware platforms; experience with building, configuring, replacing, and troubleshooting desktop and laptop hardware components; Ability to replace defective parts. Working knowledge of Zebra printers and handheld scanners. Experience related to working in a distribution center is needed.
Desired Educational Requirements:
Completion of CompTIA certifications—e.g., A+, Network+, etc. Completion (or near completion) of Microsoft certifications—e.g., MCP, MCITP, MCSE, etc. Mandatory Skills Desktop/End-User Support/Break-fix/Desk-side/Basic Networking Skills/Windows, macOS, Hardware Troubleshooting (Laptops, Printers, Mobile Devices), IT Service Desk/Incident Management, Network & Compute Support, Software Installation & Upgrades, ITIL/IMAC Job Number
JO-2606-38042
Job Function IT Support Work Type Onsite Employment Type Full Time Salary Competitive Apply Now