Responsibilities:

... Assist team members with everyday technical questions, hardware issues, software troubleshooting, and basic network connectivity. Log, track, and resolve incoming technical support requests efficiently to ensure prompt solutions. Connect to systems remotely to diagnose, troubleshoot, and fix issues quickly. Explain solutions clearly and patiently to non-technical users in both written and verbal communication. Recognize recurring technical problems and collaborate with the team to find long-term solutions. Learn and implement new tools, processes, and software updates as technology evolves.

Working hours:

8:00 AM - 5:00

PM Skills:

One to two years of consistent, consecutive experience in a Service Desk or call center environment. A demonstrated track record of stable, long-term employment in previous roles.

Education:

High School Experience:

1-4 years

Qualifications:

Basic understanding of hardware, software, operating systems, and network principles. Basic familiarity with remote desktop tools. Proficient written and verbal communication skills with a focus on customer service. Experience using ticketing platforms such as Jira or ServiceNow. Take the next step in your technology career with a team that values your growth and success. Submit your application to Spherion Staffing and Recruiting in Temple, Texas today to begin the conversation! Spherion has helped thousands of people just like you find work happiness! Our experienced staff will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temp-to-perm or direct hire opportunities, no one works harder for you than Spherion.

Equal Opportunity Employer:

Responsibilities:

Assist team members with everyday technical questions, hardware issues, software troubleshooting, and basic network connectivity. Log, track, and resolve incoming technical support requests efficiently to ensure prompt solutions. Connect to systems remotely to diagnose, troubleshoot, and fix issues quickly. Explain solutions clearly and patiently to non-technical users in both written and verbal communication. Recognize recurring technical problems and collaborate with the team to find long-term solutions. Learn and implement new tools, processes, and software updates as technology evolves.

Working hours:

8:00 AM - 5:00

PM Skills:

One to two years of consistent, consecutive experience in a Service Desk or call center environment. A demonstrated track record of stable, long-term employment in previous roles. ...

Education:

High School Experience:

1-4 years

Qualifications:

Equal Opportunity Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Spherion, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact Callcenter@spherion.com. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Spherion offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility). Show less Show more key responsibilities Assist team members with everyday technical questions, hardware issues, software troubleshooting, and basic network connectivity.

Log, track, and resolve incoming technical support requests efficiently to ensure prompt solutions.

Connect to systems remotely to diagnose, troubleshoot, and fix issues quickly.

Explain solutions clearly and patiently to non-technical users in both written and verbal communication.

Recognize recurring technical problems and collaborate with the team to find long-term solutions.

Learn and implement new tools, processes, and software updates as technology evolves. experience 1-4 years skills One to two years of consistent, consecutive experience in a Service Desk or call center environment.

A demonstrated track record of stable, long-term employment in previous roles. qualifications Basic understanding of hardware, software, operating systems, and network principles.

Basic familiarity with remote desktop tools.

Proficient written and verbal communication skills with a focus on customer service.

Experience using ticketing platforms such as Jira or ServiceNow. education High School share this job. send via e-mail print it","accountId","39840252","Spherion","https://www.spherion.com/jobs/it-help-desk-representative_temple_47282536","location",{"_444":445,"_446":447},"createdAt","2026-08-15T14:47:33.908308331Z","2026-08-15T12:38:16.008Z","2026-08-13T00:00:00Z","2026-09-15T00:00Z","status","active","isDiscoverable","isSearchable","isSpotlight","isDraft","careerSkills",[408,409,410,411,412,413,414,415,416,417,418],"requiredEducation","high_school","benefitCategories",[406,407],39520,"isEmailRequired","isPhoneRequired","titleSearch","IT Help Desk 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