What You'll Do:

Troubleshoot and resolve hardware and configuration issues. Help clients with the selection, implementation, and ongoing troubleshooting of a wide variety of POS and card reader equipment such as terminals, point of sale systems, menu entry, batch reconciliations, etc. Provide stellar tech support via email, text, and phone. Configure, test, and ship credit card terminals. Collaborate with vendors and clients on POS system installations and conversions. Keep detailed notes in our CRM system. Order equipment and accessories as needed. Contribute to our shared learning and documentation platform. Deliver exceptional customer service.

Why You'll Love Working Here:

Work in a fun, engaging environment with a supportive team. Earn $20.00-$22.00 per hour (DOE) plus health, dental, and vision coverage, paid time off, and more. Enjoy huge growth opportunities - we love promoting from within! Gain direct access to top executives and learn from industry leaders.

What You Bring:

Experience in POS or business tech systems consulting, tech support, POS implementatio Proficiency with Google Drive and Microsoft Suite. Familiarity with CRMs or HelpDesk systems. A strong desire to learn, grow, and be your best every day. Adaptability and agility to handle changing priorities. We can't wait to meet you! Even if you don't meet all the requirements, apply anyway - we love developing great talent! You might be exactly who we're looking for!

Job Type:

Full-time Pay:

$20.00 - $22.00 per hour

Benefits:

Dental insurance Health insurance Life insurance Paid time off Referral program Vision insurance

Compensation Package:

Hourly pay Overtime pay Weekly pay

Experience:

Tech Support:

1 year (Preferred) Ability to

Commute:

Vancouver, WA (Preferred)

Work Location:

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